Global Process & AI Improvement Analyst

Super; España; Presencial; EUR 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical / Health Insurance

Employee Assistance Programme

Descripción de la vacante

Super is seeking a Business Process Analyst to drive end-to-end improvements across multiple functions and geographies, blending business analysis with process modelling and AI-enabled opportunities.

You will document requirements, model processes with BPMN 2.0, and use Signavio or BusinessOptix to design and optimise solutions, while partnering with stakeholders to deliver measurable outcomes across our European and Latin American operations.

Formación

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• 5+ years of experience in Business Analysis and/or Process Improvement roles.
• Strong experience in requirements gathering and stakeholder engagement.
• Hands-on experience with process modelling using BPMN 2.0.
• Experience using BPM tools such as Signavio or BusinessOptix.
• Analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience working across business and technology teams.

Responsabilidades

• Analyse and document business requirements across multiple functions and geographies
• Map and model business processes using BPMN 2.0 standards
• Use BPM tools such as BusinessOptix or SAP Signavio to design, analyse, and optimise processes
• Conduct as-is / to-be analysis to identify inefficiencies, risks, and automation opportunities
• Partner with stakeholders to align business needs with technology and data-driven solutions
• Support the identification and evaluation of AI-driven opportunities, including process automation, decision support, and predictive analytics
• Facilitate workshops, process discovery sessions, and stakeholder interviews
• Translate business requirements into functional specifications and user stories
• Collaborate with delivery teams to ensure solutions meet business needs
• Define and track KPIs and process performance metrics
• Maintain process documentation, governance standards, and repositories
• Maintain process documentation, governance standards, and repositories

Conocimientos

BPMN 2.0

Requirements gathering

Stakeholder engagement

Process improvement

Data-driven decision making

Cross-functional collaboration

AI / automation awareness

Educación

Bachelor's degree in Business Administration / Information Systems

Herramientas

Signavio

BusinessOptix

RPA tooling

BI tools

Descripción del empleo

Super is seeking a Business Process Analyst to drive end-to-end improvements across multiple functions and geographies, blending business analysis with process modelling and AI-enabled opportunities.

You will document requirements, model processes with BPMN 2.0, and use Signavio or BusinessOptix to design and optimise solutions, while partnering with stakeholders to deliver measurable outcomes across our European and Latin American operations.