Lead, Managed Services: Community & Player Operations

Jobgether; España; Remote; EUR 55,000 - 83,000; Part time

Benefits offered by this job

Fully remote

Up to 20 hours per week

Opportunity for full-time expansion

Work with multiple studios

Job summary

Jobgether is partnering with a partner company to hire a Managed Services Lead for Community & Player Operations based in Spain. The role covers end-to-end player operations, community management, creator programs, and service design for game studios.

You will work with studios across markets, shaping playtests, communications, and engagement while collaborating with sales, success, and product teams. Remote-first team with Europe/NA/APAC alignment.

Qualifications

• 4+ years of professional experience in community management, player operations, or live operations within a game studio or publisher.
• Experience managing playtests or beta programs, including recruitment, communications, feedback collection, and post-test analysis.
• Experience building, managing, and moderating large Discord communities, with guidelines and training.
• Strong analytical skills and comfort working with funnel metrics, conversion rates, and engagement indicators.

Responsibilities

• Lead end-to-end player operations for multiple game studios, managing playtests and community interactions.
• Develop and schedule player communications, monitor engagement, and optimize campaigns for participation.
• Analyze playtest data and community feedback to provide actionable insights and reports to studios.
• Coordinate player recruitment initiatives with internal teams and external networks.

Skills

Community management

Live operations

Player recruitment

Discord moderation

Data analysis

Project coordination

Tools

Discord

Playtesting platforms

FirstLook

Job description

Jobgether is partnering with a partner company to hire a Managed Services Lead for Community & Player Operations based in Spain. The role covers end-to-end player operations, community management, creator programs, and service design for game studios.

You will work with studios across markets, shaping playtests, communications, and engagement while collaborating with sales, success, and product teams. Remote-first team with Europe/NA/APAC alignment.