LEAD IT OPERATING MODEL (ITOM) ARCHITECT

Logicalis Spain; Madrid; Híbrido; EUR 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic work environment

Professional development

Online language classes

Birthday day off

Flexible compensation plans

Descripción de la vacante

Logicalis Spain is seeking a Lead IT Operating Model Architect to design and operationalize a global, platform-centric IT Target Operating Model in Madrid. You will bridge executive strategy with ground-level structures, defining governance, decision rights, and platform delivery across ERP, Cloud, Data & AI.

With 12+ years in tech and 5+ years in global ITOM initiatives, you will align stakeholders, drive change, and map applications into business and tech platforms.

Formación

• 12+ years in technology consulting or enterprise IT leadership.
• 5+ years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.
• Platform-centric, product-led or matrixed operating model experience.
• Strong knowledge of TOGAF, ITIL and agile governance at scale.
• Master’s degree in CS, Engineering, MBA or related field.
• Fluent English (C1/C2) for all deliverables.

Responsabilidades

• Define and refine the global IT Target Operating Model blueprint.
• Lead alignment sessions with C-suite stakeholders to secure buy-in.
• Establish governance charters, decision rights, and BRM interfaces.
• Group applications into Business and Tech Platforms (ERP, ServiceNow, Data/AI).
• Assess readiness, identify skill gaps, and define transition paths.

Conocimientos

Executive presence

Stakeholder management

Strategic gravitas

Global/Regional alignment

Educación

Master’s degree

Herramientas

TOGAF

ITIL

CMMI

Descripción del empleo

At Logicalis Spain, we are looking for a LEAD IT OPERATING MODEL (ITOM) ARCHITECT to work for one of our clients in Madrid.

The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model.

This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Proven experience in Operating model transformation projects is needed to detail.

KEY RESPONSIBILITIES & SCOPE OF WORK:

• Target Operating Model Design: Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.
• Executive & Stakeholder Alignment: Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.
• Governance & Decision Rights: Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.
• Platform Architecture & Mapping: Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).
• Change & Capability Strategy: Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

MANDATORY DELIVERABLES & QUALIFICATION CRITERIA:

• Global IT Decision Rights Matrix & Governance Framework;
• Business & Tech Platform Capability Model;

Required Qualifications & Experience:

• Experience: 12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.
• Operating Model Expertise: Proven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.
• Methodologies: Deep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.
• Soft Skills: Strategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.
• Education & Certifications: Master’s degree in Computer Science, Engineering, Business Administration, or related technical discipline.
• nglish (Fluent C1/C2 mandatory for all deliverables)

Location

Madrid - Hybrid (2 days office)

What do we offer?

At Logicalis Spain, we are an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics.

• A dynamic and collaborative work environment.
• Opportunities for professional development and continuous training.
• Online language classes to improve conversational skills.
• A day off for your birthday.
• Access to flexible compensation plans (restaurant vouchers, transport passes, and childcare vouchers).