LEAD IT OPERATING MODEL (ITOM) ARCHITECT

Logicalis Group; Madrid; Híbrido; EUR 120.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Hybrid work model

Birthday day off

Language classes

Flexible compensation

Professional development

Employee discount portal

Descripción de la vacante

Logicalis Spain is seeking a Lead IT Operating Model Architect to design and operationalize a global, platform-centric IT Target Operating Model in Madrid. The role bridges executive strategy with ground-level structures, establishing governance, decision rights, and platform alignment across ERP, ServiceNow, and Data/AI domains.

Ideal candidates have 12+ years in technology consulting or IT leadership, with global ITOM transformation experience, TOGAF/ITIL knowledge, and strong executive

Formación

• 12+ years in technology consulting or IT leadership roles.
• Global ITOM, IT transformation, or carve-out initiatives experience.
• Deep understanding of TOGAF, ITIL and agile governance at scale.

Responsabilidades

• Define the global IT Target Operating Model blueprint and governance.
• Lead alignment with C-suite and secure buy-in on design principles.
• Establish global decision rights, RACI, and BRM interfaces.
• Group applications into Business and Tech Platforms (ERP, ServiceNow, Data/AI).
• Assess readiness, identify gaps, and define transition paths.

Conocimientos

ITOM Leadership

Enterprise Architecture

TOGAF

ITIL

Agile governance

Stakeholder management

CMMI

English fluency

Educación

Master’s degree in Computer Science, Engineering, Business Administration

Descripción del empleo

At Logicalis Spain, we are looking for a LEAD IT OPERATING MODEL (ITOM) ARCHITECT to work for one of our clients in Madrid.

The Lead IT Operating Model (ITOM) Architect will drive the end-to-end design and operationalization of a global, platform-centric IT Target Operating Model.

This role is responsible for bridging executive digital strategy with ground-level organizational structures, establishing governance frameworks, defining global vs. regional decision rights, and aligning platform delivery models across enterprise domains (e.g., ERP, Integration, Cloud/Infrastructure, Data & AI).

Proven experience in Operating model transformation projects is needed to detail.

KEY RESPONSIBILITIES & SCOPE OF WORK:

• Target Operating Model Design: Define and refine the global IT Target Operating Model blueprint, shifting from traditional siloed/regional IT functions to a modern platform-centric and product-driven model.
• Executive & Stakeholder Alignment: Lead alignment sessions with C-suite stakeholders (CDIO, CIO, CFO, Business Leads) to secure buy-in on ITOM design principles, North Star vision, and trade-offs.
• Governance & Decision Rights: Establish global IT governance charters, decision rights (RACI), steering committee mechanisms, and business relationship management (BRM) interfaces.
• Platform Architecture & Mapping: Group applications and technology capabilities into Business and Tech Platforms (e.g., SAP/ERP, ServiceNow, Data/AI, Digital Portals).
• Change & Capability Strategy: Assess org readiness, identify skill/role gaps, and define transition paths for key leadership and platform roles.

MANDATORY DELIVERABLES & QUALIFICATION CRITERIA:

1. Future-State ITOM Structural Blueprint & Org Topology;

2. Global IT Decision Rights Matrix & Governance Framework;

3. Business & Tech Platform Capability Model;

4. C-Suite Executive Alignment Packages & Strategy Memos

Required Qualifications & Experience:

Experience: 12+ years in technology consulting or enterprise corporate IT leadership roles, with at least 5 years leading global ITOM, IT transformation, or IT M&A/carve-out initiatives.

Operating Model Expertise: Proven track record implementing platform-centric, product-led, or matrixed global IT operating models in multi-national industrial or complex corporate environments.

Methodologies: Deep understanding of CMMI capability models, Enterprise Architecture frameworks (TOGAF), ITIL, and Agile governance at scale.

Soft Skills: Strategic gravitas, executive presence, and strong stakeholder management across global, regional, and country business units.

Education & Certifications: Master’s degree in Computer Science, Engineering, Business Administration, or related technical discipline.

English (Fluent C1/C2 mandatory for all deliverables)

Location: Madrid - Hybrid (2 days office)

What do we offer?

At Logicalis Spain, we are an international group with over 20 years of experience in the IT sector, involved in large-scale projects and services across Data Centers, Cybersecurity, and Analytics.

• A stable position.
• A dynamic and collaborative work environment.
• Opportunities for professional development and continuous training.
• Online language classes to improve conversational skills.
• Hybrid work model.
• A day off for your birthday.
• Access to flexible compensation plans (restaurant vouchers, transport passes, and childcare vouchers).
• Health insurance and Wellhub.
• An exclusive employee discount portal.