L3 .NET & SQL Support Engineer - Madrid (On-site 3 days/wk)

Tamarind Intelligence; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave 23 days

Health care plan

Internet connectivity

Life and accident insurances

Retribución Flexible program

Training platforms access

Work-life balance measures

Descripción de la vacante

UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work with over 35,000 employees worldwide. We provide large-scale digital technology services and solutions.

We are seeking a L3 Support Engineer with .NET and SQL experience to join a strategic banking project in Madrid, Spain. The role requires visiting the client's central Madrid offices 3 days a week and a high level of English.

Formación

• 3 years of hands-on experience in L3 Application Support, Site Reliability, or Software Engineering in high-availability environments.
• English C1
• Strong backend troubleshooting skills with .NET and C#
• Distributed architectures: REST APIs, Microservices, MQ and Kafka (event handling/topics debugging)
• Deep working knowledge of MSSQL and relational databases
• Proficient with Kubernetes, Windows, and Linux
• On-call rota participation including evening/weekend coverage
• Experience with Dynatrace and Splunk; Grafana is a nice to have
• Familiarity with React, CI/CD pipelines (GitLab, Jenkins), and Active Directory tasks (nice to have)

Responsabilidades

• Act as the L3 escalation point for production incidents, driving resolution through logs, code debugging, and telemetry.
• Perform root cause analysis (RCA) for complex outages with core development teams for long-term fixes.
• Coordinate incident resolution by engaging appropriate technical teams and restoring service.
• Participate in live incident calls and maintain situational awareness until services are restored.
• Monitor, troubleshoot, and optimize distributed microservices and event streams.
• Maintain database integrity and debug performance issues with SQL queries.
• Participate in release management and deployment processes in Kubernetes clusters.
• Join rotating 24/7 on-call duty for mission-critical applications.

Conocimientos

C#

.NET

Incident Management

Kubernetes

Herramientas

Dynatrace

Splunk

Grafana

Descripción del empleo

UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work with over 35,000 employees worldwide. We provide large-scale digital technology services and solutions.

We are seeking a L3 Support Engineer with .NET and SQL experience to join a strategic banking project in Madrid, Spain. The role requires visiting the client's central Madrid offices 3 days a week and a high level of English.