L2 Testing Engineer – Lab Automation & Customer Support

Ipronics; Valencia; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Birthday month day off

Dec 24 and 31 off

Flexible compensation plan (meal, taxi

Job summary

Ipronics in Valencia seeks a Customer Support L2 Testing Engineer to join the Customer Support team. You will reproduce customer issues, support deployments, and build emulated PoC environments across hardware, software, and photonics.

You will engage with L1, Product, Engineering, and Applications to reproduce problems and deliver actionable fixes. This hands-on role mixes lab work, testing, and automation, requiring proactive communication and strong technical collaboration to deliver

Qualifications

• Bachelor's or Master's in Telecommunications, Electrical, Electronics, Computer Engineering, Photonics or related field.
• Experience in technical support (L2) or test/validation engineering.
• Hands-on troubleshooting in complex hardware/software environments.
• Python scripting for test automation and data collection.
• Clear written and verbal English communication skills.

Responsibilities

• Reproduce customer issues in lab environments and document steps.
• Coordinate with Product and Engineering for root cause analysis.
• Deploy and maintain lab setups for testing, demonstrations, and trials.
• Set up PoC environments and evaluate configurations.
• Develop and maintain scripts to automate configuration, testing, data collection, and reporting.
• Improve laboratory processes, documentation, and workflows.

Skills

Python

English communication

Lab troubleshooting

Test automation

Education

Engineering degree

Tools

REST APIs

gNMI

OpenConfig

NETCONF/YANG

Job description

Ipronics in Valencia seeks a Customer Support L2 Testing Engineer to join the Customer Support team. You will reproduce customer issues, support deployments, and build emulated PoC environments across hardware, software, and photonics.

You will engage with L1, Product, Engineering, and Applications to reproduce problems and deliver actionable fixes. This hands-on role mixes lab work, testing, and automation, requiring proactive communication and strong technical collaboration to deliver