Key Account Manager – Water Treatment (Castilla Y León)

0340 Solenis Hispania S.A.; Salamanca; Remote; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Stock options

Remote work

Home office stipend

Health insurance

Professional development

Career growth

Job summary

0340 Solenis Hispania S.A. busca un Key Account Manager remoto para gestionar y ampliar relaciones con cuentas clave a nivel nacional desde casa.

Serás el punto de contacto principal para clientes estratégicos, entendiendo sus necesidades y proponiendo soluciones que impulsen su crecimiento y la facturación de la empresa. El candidato ideal aporta al menos 4 años en KAM o roles similares, domina SaaS y negociación, y puede trabajar con autonomía en entornos remotos.

Qualifications

• Experiencia mínima de 4 años en gestión de cuentas clave, éxito demostrable en clientes enterprise.
• Capacidad para comunicar, presentar y negociar con clientes a nivel directivo.
• Dominio de soluciones SaaS y modelos de negocio de software.
• Experiencia trabajando de forma remota y autonomía en entornos complejos.

Responsibilities

• Desarrollar y mantener relaciones estratégicas con cuentas enterprise.
• Alinear soluciones SaaS a los objetivos del cliente.
• Realizar revisiones de negocio periódicas (QBR) para upsell y valor continuo.
• Coordinar entre cliente y equipos internos para impulsar el éxito del cliente.
• Monitorear uso y salud de cuentas para reducir churn.
• Capacitar a clientes en nuevas funciones y mejores prácticas.
• Recoger feedback para orientar desarrollo del producto.
• Lograr retención y crecimiento de cuentas existentes.
• Onboard de nuevas cuentas clave.

Skills

Key Account Management

SaaS

Client communication

Negotiation

Remote work

CRM platforms

Strategic thinking

Bilingual English/Spanish

Education

Bachelor's degree in Business, Marketing, Computer Science, or related field

Tools

Salesforce

Gainsight

ChurnZero

Job description

About the Role

Nuestro cliente, líder en su sector, busca un Key Account Manager Remoto altamente cualificado para gestionar y expandir relaciones con cuentas clave a nivel nacional, operando desde la comodidad de su hogar. Serás el principal punto de contacto para nuestros clientes más importantes, entendiendo profundamente sus necesidades y ofreciendo soluciones personalizadas que impulsen su crecimiento y nuestra facturación. Este rol es crucial para mantener y fortalecer nuestra base de clientes estratégicos, contribuyendo directamente a la expansión de mercado de nuestra compañía en un entorno de trabajo 100% remoto, fomentando la autonomía y la excelencia profesional.

Key Responsibilities

• Desarrollar y ejecutar planes estratégicos para el crecimiento y la retención de cuentas clave asignadas.
• Establecer y mantener relaciones sólidas y de confianza con los tomadores de decisiones dentro de las organizaciones de los clientes.
• Identificar oportunidades de venta cruzada y upselling, comprendiendo las necesidades del cliente y alineándolas con nuestras soluciones.
• Gestionar eficazmente el ciclo de vida del cliente, asegurando la satisfacción y la renovación de contratos.
• Actuar como enlace principal entre el cliente y los equipos internos (soporte, producto, etc.) para garantizar una experiencia excepcional.
• Preparar y presentar informes periódicos sobre el rendimiento de las cuentas y las proyecciones de ventas.

Requirements

• Experiencia consolidada (mínimo 5 años) como Key Account Manager o en roles similares de gestión de grandes cuentas.
• Excelentes habilidades de comunicación, presentación y negociación, adaptadas al entorno virtual.
• Capacidad demostrada para construir relaciones duraderas y de alto nivel.
• Conocimiento profundo de (industria relevante, ej. software, finanzas, telecomunicaciones) y sus tendencias.
• Experiencia trabajando de forma autónoma en un entorno de teletrabajo , con excelente organización y autodisciplina.
• Dominio de herramientas CRM y plataformas de colaboración en línea.

Benefits

• Salario competitivo y bonificaciones basadas en el rendimiento y la consecución de objetivos.
• Trabaja completamente desde casa, con flexibilidad horaria significativa.
• Subsidio para la configuración de tu oficina en casa y gastos de conectividad.
• Programa de desarrollo profesional continuo y acceso a recursos de formación.
• Oportunidad de impacto directo en la estrategia comercial y el crecimiento de la empresa.

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager . This role is fully remote, allowing you to work from anywhere within Spain . You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager , you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager . This role is fully remote, allowing you to work from anywhere within Spain . You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager , you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

About the Role

Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager . This role is fully remote, allowing you to work from anywhere within Spain . You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager , you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.

Our client, a leading provider of innovative SaaS solutions, is seeking a highly motivated and experienced Key Account Manager to join their expanding team. This is a fully remote position, allowing you to work from anywhere. The primary focus of this role is to nurture and grow relationships with our client's most valuable enterprise accounts, ensuring their continued success and satisfaction with our cutting-edge software. You will act as the main point of contact, providing strategic guidance and advocating for client needs within the organization. We are looking for a proactive, customer-centric professional with a deep understanding of SaaS business models and a passion for delivering exceptional client experiences. This is an excellent opportunity to make a significant impact in a fast-paced, remote-first environment.

Our client, a leading provider of innovative SaaS solutions, is seeking a highly motivated and experienced Key Account Manager to join their expanding team. This is a fully remote position, allowing you to work from anywhere. The primary focus of this role is to nurture and grow relationships with our client's most valuable enterprise accounts, ensuring their continued success and satisfaction with our cutting-edge software. You will act as the main point of contact, providing strategic guidance and advocating for client needs within the organization. We are looking for a proactive, customer-centric professional with a deep understanding of SaaS business models and a passion for delivering exceptional client experiences. This is an excellent opportunity to make a significant impact in a fast-paced, remote-first environment.

About the Role

Our client, a leading provider of innovative SaaS solutions, is seeking a highly motivated and experienced Key Account Manager to join their expanding team. This is a fully remote position, allowing you to work from anywhere. The primary focus of this role is to nurture and grow relationships with our client's most valuable enterprise accounts, ensuring their continued success and satisfaction with our cutting-edge software. You will act as the main point of contact, providing strategic guidance and advocating for client needs within the organization. We are looking for a proactive, customer-centric professional with a deep understanding of SaaS business models and a passion for delivering exceptional client experiences. This is an excellent opportunity to make a significant impact in a fast-paced, remote-first environment.

Key Responsibilities

• Develop and maintain deep, strategic relationships with a portfolio of key enterprise clients.
• Understand client business objectives and effectively align our client's SaaS solutions to meet those goals.
• Conduct regular business reviews (QBRs) with clients to assess satisfaction, identify opportunities for upselling/cross-selling, and ensure continued value realization.
• Act as the primary liaison between clients and internal teams (support, product, sales) to resolve issues and drive customer success.
• Monitor client usage and health scores, proactively identifying and addressing potential churn risks.
• Educate clients on new product features and best practices to maximize their utilization of the SaaS platform.
• Gather client feedback and insights to inform product development and strategic decision-making.
• Achieve and exceed retention and expansion targets for your assigned account portfolio.
• Onboard new key accounts, ensuring a smooth and successful transition.

Requirements

• Minimum of 4 years of experience in Key Account Management, Customer Success, or a related client-facing role within the SaaS industry.
• Proven ability to manage complex enterprise accounts and drive significant revenue growth within existing clients.
• Excellent understanding of SaaS business models, software solutions, and the technology landscape.
• Strong business acumen and the ability to translate technical capabilities into business value.
• Exceptional communication, presentation, and negotiation skills, with a client-first mindset.
• Highly organized, proactive, and adept at managing multiple priorities in a remote setting.
• Experience with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, ChurnZero).
• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Fluency in English and Spanish is required.

Benefits

• Competitive base salary and attractive performance-based bonuses.
• Fully remote work environment with flexible hours.
• Comprehensive health, dental, and vision insurance.
• Generous stock options package.
• Opportunities for professional development, certifications, and career advancement.
• A supportive and collaborative company culture focused on innovation and client success.
• Annual stipend for home office setup and ongoing expenses.