Key Account Manager

M3 USA Corporation; Madrid; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Cobee benefits

English classes

Hybrid (Madrid/Barcelona)

Job summary

iDoctus, part of M3 EU, seeks a Key Account Manager to sell digital marketing products to pharmaceutical laboratories. The role focuses on closing sales and managing end-to-end processes in a fast-paced health-tech environment.

Hybrid role based in Madrid or Barcelona with immediate start. Ideal candidates have a Health Sciences degree, pharma market understanding, CRM and Excel skills, and at least 2 years in healthcare sales.

Qualifications

• Degree in Health Sciences (Pharmacy, Biology, Biotechnology or similar).
• Understanding of the pharma market is desirable.
• Experience with Excel and CRM platforms; Notion is a plus.
• At least 2 years of sales or healthcare/life sciences experience.
• Strong interpersonal and proactive mindset.

Responsibilities

• Close sales and maintain focus on contracts.
• Develop understanding of needs of pharma and MedTech companies.
• Manage end-to-end sales process from lead to reporting campaign results.
• Develop and monitor the sales opportunity pipeline.
• Maintain sales forecast in the iDoctus CRM.
• Keep campaigns updated in Notion; ensure structured service delivery.

Skills

CRM proficiency

Interpersonal skills

Initiative

Results orientation

Team collaboration

Problem solving

Creativity

Education

Health Sciences degree (Pharmacy/Biology/Biotechnology)

Tools

Excel

CRM platforms

Notion

Job description

Working for iDoctus: We are a young company with a start-up mindset and a powerful team of highly motivated, highly skilled professionals. All of us are dedicated to make our medical apps a revolution in the digital health space, in Spain, LatAm and beyond. We have developed the leading medical app in the region, with the best app rating in the app stores, and more than 500,000 healthcare professional users across 19 countries. Our app saves real lives, and that is our main motivation. We do everything it takes to improve the everyday medical practices of our doctors.

We are also the leading digital marketing channel for the pharmaceutical industry, executing promotional and educational campaigns for more than 70 clients. We currently serve 18 out of the top 20 global pharmaceutical companies. We have a very solid team of highly talented professionals, and an experienced management team, based in our offices in Spain and Mexico. We are an agile, innovative company, and we are looking for talent to expand our capabilities, with the initiative to respond to challenges in which to make a difference.

iDoctus is part of the M3 group, the global leader in digital medical information services, with more than 6 million physicians and presence in key global markets (Japan, China, USA, UK, France, Germany…). M3 is listed on the Tokyo Stock Exchange (part of the NIKKEI 225 index) and is ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies. M3’s core lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Job Description

We are looking for a Key Account Manager (KAM) with exceptional skills to sell iDoctus' innovative digital marketing products to pharmaceutical laboratories.

Main duties and responsibilities

• Closing sales.
• Being proactive and maintaining a results-oriented focus on closing contracts.
• Developing a deep understanding of the needs and operational workflows of generic drug manufacturers and medical technology (MedTech) companies.
• Managing the end-to-end sales process, from lead generation to execution and reporting campaign results.
• Developing and monitoring the sales opportunity pipeline.
• Maintaining and reporting the sales forecast within the iDoctus CRM.
• Keeping campaigns updated in Notion, ensuring a highly structured service delivery process.

This is not an exhaustive list of responsibilities. The performance of different tasks as necessitated by the changing role within the organization and the overall business objectives of the organization is expected.

Qualifications

Education and competencies required

• Degree in Health Sciences (Pharmacy, Biology, Biotechnology or similar)
• Understanding of the pharma market
• Knowledge of Excel and CRM platforms, with digital tools such as Notion being a plus
• Required at least 2 years of experience in sales or within the healthcare and life sciences sector
• Interpersonal skills
• Initiative and proactivity
• Dedicated, motivated, work ethic, results orientation
• Ability to work in highly dynamic multi-functional teams
• Problem solving orientation
• Detail/quality orientation while working in a high productivity environment
• Continuous learning mindset
• Creativity, ability to think out of the box

Additional Information

Contract

• Immediate start
• Competitive compensation, depending on candidate qualifications
• Sales commissions based on targets and paid quarterly
• Company-paid health insurance
• Flexible compensation plan (via Cobee)
• English classes included
• Hybrid position based in Madrid or Barcelona

About M3 EU:

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.