ITIS Solution Architect

Tata Consultancy Services Limited; Madrid; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Ticket restaurant plan

Transport Ticket

Health Insurance

WFH stipend

Workplace setup bonus

Job summary

Tata Consultancy Services Limited is seeking an ITIS Solution Architect in Madrid, Spain, to own end-to-end ITIS solution architecture, define TOM and delivery framework, and lead multi-tower architecture across cloud, network, data center and security domains. Hybrid work setup with a permanent contract and competitive compensation.

The role requires 8–10 years of experience, native Spanish, and a focus on cost optimization, automation, and cross-sell opportunities within existing and new

Qualifications

• Own end-to-end ITIS solution architecture across scope, services, transition and operations.
• Act as design authority ensuring alignment across teams and SMEs.
• Translate business requirements into technical and commercial solutions; support RFP/RFI, presales, and cross-sell strategies.
• Define TOM, service catalog and delivery framework.
• Design ITIL-based processes: incident, change, problem and service requests.

Responsibilities

• Lead multi-tower architecture across cloud, workplace, network, data center and security domains.
• Drive transformation roadmap including automation, consolidation and cost optimization.
• Support presales activities with technical and commercial inputs.
• Address SD-WAN, SASE, LAN/WAN, ITSM tools and automation platforms.
• Utilize observability and endpoint management tools; backup and data center technologies.
• Implement Zero Trust security and SOC frameworks; identity and access management solutions.

Skills

IT architecture

Solutions design

Pre-sales support

RFP/RFI responses

Multi-tower design

ITIL processes

Cloud & networks

Security & IAM

Tools

ITSM tools

Automation platforms

Observability tools

Endpoint-management tools

Job description

Are you a ITIS Solution Architect in Madrid, Spain seeking a new interesting challenge?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!

We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

• Own end-to-end ITIS solution architecture including scope, services, transition, operations, and identification of cross-sell/up-sell opportunities within existing and new accounts.
• Act as design authority ensuring alignment across teams and subject matter experts
• Translate business requirements into technical and commercial solutions, support RFP/RFI responses, pre-sales engagements, and contribute to cross-sell/up-sell strategies that enhance customer value and revenue growth.
• Define Target Operating Model (TOM), service catalog, and delivery framework
• Design ITIL-based service processes including incident, change, problem, and service request
• Lead multi-tower architecture across cloud, workplace, network, data center, and security domains
• Drive transformation roadmap including automation, consolidation, and cost optimization
• Translate business requirements into technical and commercial solutions and support presales activities
• SD-WAN, SASE, LAN/WAN
• ITSM tools and automation platforms
• Observability and endpoint management tools
• Backup and data center technologies
• Zero Trust security and SOC frameworks
• Identity and access management solutions

Years' experience: 8-10 Years

Spanish: Native

Workplace: Madrid, Spain (Hybrid)

Work Schedule: General office hours

Permanent contract - We offer indefinite contracts from the first day.

Pay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).

Work from home - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace

Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.

Learn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally.

Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.

Connect globally - Work with people from all over the world. You can feel the multicultural workforce.

Benefit from being a TCSer – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands.

And so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun!

Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally

With a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute

TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies

TCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain 2025 according to Forbes

Among the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS

Responsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance