Italian Customer Support - Relocate to Greece & Thrive

Next Job Abroad; España; Presencial; EUR 13.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid relocation

14 salaries per year

Health care benefits

Free Greek language courses

Training by certified instructors

Descripción de la vacante

Next Job Abroad seeks an Italian-speaking Customer Client Support Specialist to assist Italian clients via phone, email, and chat. The role includes fully paid relocation to Greece and working to deliver top-notch service in a vibrant Mediterranean setting.

You will handle inquiries, guide customers through products, and collaborate with the team to resolve issues while contributing to service quality improvements. Relocation is a key aspect of this opportunity.

Formación

• Fluency in Italian with working knowledge of English.
• Experience in customer service or support preferred.
• Strong communication and active listening skills.
• Problem-solving attitude with proactive approach.
• Able to work independently and in a team.
• Familiarity with CRM systems and customer support tools.
• Willingness to relocate to Greece.

Responsabilidades

• Provide outstanding customer support to Italian-speaking clients through various channels
• Address customer inquiries and resolve issues efficiently and courteously
• Guide customers in navigating products and services to enhance their experience
• Work collaboratively with team members to solve complex customer problems
• Document customer interactions accurately in our CRM system
• Identify trends and provide feedback to improve service quality
• Engage in team initiatives aimed at enhancing customer satisfaction

Conocimientos

Italian fluency

English proficiency

Customer service

Communication skills

Active listening

CRM familiarity

Herramientas

CRM software

Descripción del empleo

Next Job Abroad seeks an Italian-speaking Customer Client Support Specialist to assist Italian clients via phone, email, and chat. The role includes fully paid relocation to Greece and working to deliver top-notch service in a vibrant Mediterranean setting.

You will handle inquiries, guide customers through products, and collaborate with the team to resolve issues while contributing to service quality improvements. Relocation is a key aspect of this opportunity.