Italian Customer Client Support in Sunny Greece - Fully Paid Relocation

Next Job Abroad; España; Presencial; EUR 13.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully paid relocation

14 salaries per year

Health care benefits

Free Greek language courses

Training by certified instructors

Descripción de la vacante

Next Job Abroad seeks an Italian-speaking Customer Client Support Specialist to assist Italian clients via phone, email, and chat. The role includes fully paid relocation to Greece and working to deliver top-notch service in a vibrant Mediterranean setting.

You will handle inquiries, guide customers through products, and collaborate with the team to resolve issues while contributing to service quality improvements. Relocation is a key aspect of this opportunity.

Formación

• Fluency in Italian with working knowledge of English.
• Experience in customer service or support preferred.
• Strong communication and active listening skills.
• Problem-solving attitude with proactive approach.
• Able to work independently and in a team.
• Familiarity with CRM systems and customer support tools.
• Willingness to relocate to Greece.

Responsabilidades

• Provide outstanding customer support to Italian-speaking clients through various channels
• Address customer inquiries and resolve issues efficiently and courteously
• Guide customers in navigating products and services to enhance their experience
• Work collaboratively with team members to solve complex customer problems
• Document customer interactions accurately in our CRM system
• Identify trends and provide feedback to improve service quality
• Engage in team initiatives aimed at enhancing customer satisfaction

Conocimientos

Italian fluency

English proficiency

Customer service

Communication skills

Active listening

CRM familiarity

Herramientas

CRM software

Descripción del empleo

Join Next Job Abroad and embark on a career adventure in stunning Greece! We are currently seeking Italian Customer Client Support Specialists to provide exceptional service to our valued customers. As part of our team, you'll enjoy fully paid relocation to Greece, where you can experience the sun, sea, and vibrant culture while enjoying a rewarding career. Your role will involve assisting Italian-speaking clients with their inquiries via phone, email, and chat, ensuring they receive top-notch support and guidance. This is a unique opportunity to blend your professional skills with a chance to explore a beautiful new country. If you are passionate about customer service and eager to embrace a life change in a picturesque Mediterranean setting, we'd love to hear from you!

Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels
• Address customer inquiries and resolve issues efficiently and courteously
• Guide customers in navigating our products and services to enhance their experience
• Work collaboratively with team members to solve complex customer problems
• Document customer interactions accurately in our CRM system
• Identify trends and provide feedback to improve our service quality
• Engage in team initiatives aimed at enhancing customer satisfaction

Requirements

• Fluency in Italian and working knowledge of English; additional languages are advantageous
• Experience in customer service or support is a plus
• Strong communication and active listening skills
• Problem-solving attitude with the ability to handle challenges proactively
• Ability to work both independently and as part of a team
• Familiarity with CRM systems and customer support tools is beneficial
• Willingness to relocate to Greece and immerse yourself in a new culture

Benefits

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
• Professional growth & development opportunities
• Career growth opportunities in a renowned global company
• International & diverse work environment
• Competitive performance bonuses
• Monthly salary range from €1200 : €1500
• 14 monthly salaries per year
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses
• Work for a Great Place to Work-Certified Company
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!