IT/OT Infrastructure Delivery Lead — Hybrid (Barcelona)

Careers; Barcelona; Híbrido; EUR 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid policy: 2 days in office

Flexible compensation

Gympass/Wellhub membership

Training and certification support

Resumo da oferta

Joppy collaborates with a Barcelona-based partner seeking a Service Delivery Lead to manage a portfolio of client infra and networking services in a hybrid Barcelona office (2 days/week at office). You will own service delivery, lead project execution, and drive client satisfaction while coordinating a cross-functional team with a strong focus on IT/OT infrastructure.

Ideal candidates have 6+ years in infrastructure project delivery, solid virtualization/Windows Server experience, and strong

Qualificações

• Degree in Computer Science, Telecommunications Engineering or related field.
• Minimum 6 years delivering infrastructure projects and managing client relationships.
• Hands-on virtualization, Windows Server, Citrix/AVD/RDS, backup and storage.
• Strong networking knowledge (VLANs, routing, firewall management).
• ITIL and/or PMP certification preferred.
• Experience presenting to client leadership and preparing executive briefings.
• Organized, proactive, and ownership-driven with initiative.

Responsabilidades

• Deliver and manage infrastructure projects end-to-end (planning, resources, risks, budget).
• Own service definitions, KPIs, SLAs, and dashboards; leverage AI tools for reporting.
• Lead biweekly service reviews and participate in steering committees.
• Manage the technical team: assignment, follow-up and issue resolution.
• Review architecture deliverables and maintain quality standards.
• Anticipate risks and deviations to protect client outcomes.

Conhecimentos

Project delivery

Service ownership

Client management

Team leadership

Technical oversight

Proactive management

Executive communication

ITIL

PMP

English proficiency

Spanish proficiency

German a plus

Executive presentations

Formação académica

Degree in Computer Science / Telecommunications Engineering

Ferramentas

VMware/Hyper-V

Windows Server

Citrix/AVD/RDS

Backup & storage

Networking: VLANs

Firewalls

Azure / Hybrid cloud

Descrição da oferta de emprego

Joppy collaborates with a Barcelona-based partner seeking a Service Delivery Lead to manage a portfolio of client infra and networking services in a hybrid Barcelona office (2 days/week at office). You will own service delivery, lead project execution, and drive client satisfaction while coordinating a cross-functional team with a strong focus on IT/OT infrastructure.

Ideal candidates have 6+ years in infrastructure project delivery, solid virtualization/Windows Server experience, and strong