INSIDE SALES REPRESENTATIVE

Grupo Castilla [Talent Services]; La Almunia de Doña Godina; On-site; EUR 27,000 - 33,000; Full time

Job summary

Novaya Iberia is seeking an Inside Sales Representative to manage the Southern Eastern European market (Slovenia, Croatia, Austria, Czechia, Romania, Baltics, Slovakia, etc.). The role focuses on scheduling appointments, online product presentations, and maintaining strong customer contact across multinational accounts.

The ideal candidate has a university degree, at least 2 years in customer service, and a high level of English (C1–C2); knowledge of French or Romanian is a plus.

Qualifications

• University degree (Bachelor’s or equivalent).
• Minimum 2 years in customer service roles.
• High level of English (C1-C2); French or Romanian a plus.
• Residence in La Almunia, Zaragoza or nearby areas.

Responsibilities

• Schedule appointments, online product presentations, follow-ups and constant contact with customers.
• Be creative and persistent at getting customer’s attention for the perfect pitch.
• Monitor customer behaviour, volumes and preferences to ensure appropriate account management.
• Act as reliable and responsive point of contact for assigned customers.
• Follow up quotations, orders, developments, samples and customer requests.
• Identify potential risks and opportunities within the assigned customer portfolio.
• Support customers with suitable products, collections and solutions.
• Promote relevant company initiatives such as Covers, Hybrid, Global Production and Import Collection.
• Maintain accurate customer information, forecasts and commercial data.
• Work closely with Strategic & Growth Sales Managers to identify opportunities that require further development.

Skills

Customer service

Communication

Teamwork

Problem solving

English proficiency

Education

Bachelor’s degree

Job description

INSIDE SALES REPRESENTATIVE

Novaya Iberia, a European leader in natural and sustainable latex products for the sleep industry, is looking for an INSIDE SALES REPRESENTATIVE to join our growing team.

We are looking for someone to join our woven and knitted mattress fabrics division (GTA) in Spain. The successful candidate will be responsible for managing the Southern Eastern European market (Slovenia, Croatia, Austria, Czechia, Rumania, Baltics, Slovakia,… ).

If you’re passionate about business development, relationship management, and driving brand presence across international markets, we’d love to meet you.

More information about the company: www: lovehomefabrics.com

What will your responsibilities be?

• Schedule appointments, online product presentations, follow-ups and constant contact with customers.
• Be creative and persistent at getting customer’s attention for the perfect pitch.
• Monitor customer behaviour, volumes and preferences to ensure appropriate account management.
• Act as reliable and responsive point of contact for assigned customers.
• Follow up quotations, orders, developments, samples and customer requests.
• Identify potential risks and opportunities within the assigned customer portfolio.
• Support customers with suitable products, collections and solutions.
• Promote relevant company initiatives such as Covers, Hybrid, Global Production and Import Collection.
• Maintain accurate customer information, forecasts and commercial data.
• Work closely with Strategic & Growth Sales Managers to identify opportunities that require further development.

What do we offer?

• Stable incorporation into a solid and expanding multinational company, recognised internationally in its sector.
• A professional project with real growth and development opportunities. Continuous training in products, tools and internal processes.
• A dynamic, international and multicultural work environment.
• The working hours are Monday to Friday from 8:00 to 17:00.
• Salary: €30,000 gross per year and variable salary €3000 and a permanent full-time contract.

What are we looking for in you?

• University degree (Bachelor’s or equivalent).
• Minimum 2 years of experience in similar Customer Service positions.
• High level of English (C1-C2) both spoken and written. Knowledge of French, Rumanian or other languages will be an advantage.
• Residence in La Almunia, Zaragoza, or nearby areas.
• Strong skills in organisation, communication, problem-solving, customer focus and teamwork.

REF: 26-11831