Inside Sales OEM - Spain

Tamarind Intelligence; Barcelona; Híbrido; EUR 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Flexible hours

Training

Career development

Descripción de la vacante

CAREL Iberica in Barcelona is seeking an Inside Sales OEM to grow the OEM business portfolio and support the Field Sales team with account planning, forecasting and offers.

You will build relationships with OEM customers, coordinate with Order Management and technical support, and ensure on-time deliveries while maintaining CRM data. The role offers hybrid work, training, and career development within CAREL Group.

Formación

• Degree in Engineering or equivalent technical background.
• Strong customer orientation and relationship-building skills.
• Analytical mindset with ability to manage data and forecasts.

Responsabilidades

• Manage and develop an assigned portfolio of OEM customers.
• Prepare, monitor and follow up commercial offers and opportunities.
• Coordinate with Order Management, technical support and other internal departments.

Conocimientos

Customer oriented

Relationship building

Analytical skills

Microsoft Office

English fluent

Spanish native

Educación

Engineering degree

Herramientas

Microsoft Office

Descripción del empleo

MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN!

Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!

We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.

Position

Joining CAREL Iberica means becoming part of CAREL Group's direct presence in the Iberian market, serving customers across Spain and Portugal with innovative solutions for refrigeration, air conditioning, humidification and HVAC/R control systems. Headquartered in Barcelona, the subsidiary plays a key role in supporting the Group's growth in Europe, combining the strength, expertise and innovation of a global organization with a deep understanding of local market needs. CAREL Iberica is committed to building strong partnerships and delivering tailored solutions that help customers improve efficiency, sustainability and performance.

The mission of the Inside Sales OEM is to support the sustainable growth of the OEM business by managing an assigned portfolio of customers and providing commercial and operational support to the Field Sales team, ensuring effective account planning, opportunity management, forecast accuracy and high levels of customer satisfaction.

Inside sales is a key position inside the sales department with high visibility and potential career development opportunities.

Key Responsibilities

Manage and develop an assigned portfolio of OEM customers.

• Build and maintain strong relationships with customer through regular communications and proactive follow-up.
• Prepare, monitor and follow up commercial offers and opportunities.
• Support annual budgeting and forecasting activities for assigned customers.
• Ensure high levels of customer satisfaction and retention.

Support strategic account management.

• Participate remotely in customer business reviews meetings.
• Contribute to the preparation, implementation and follow-up of Account Plans.
• Coordinate and monitor action plan such as forecasting, on-time deliveries, quality regular meetings...
• Ensure customer information, opportunities and account deliveries are properly maintained and updated in CRM.

Cross-functional coordination.

• Collaborate closely with Order Management, technical support and other internal departments to ensure effective execution of customer requirements.
• Facilitate communication between customers and internal stakeholders.
• Support issue resolution and ensure timely follow-up of open actions.
• Collaborate with Regional Marketing, Operations and other HQ functions to support business development, forecasting activities and customer growth plans.

Requirements

• Degree in Engineering or equivalent technical background
• Customer-oriented mindset with strong listening and relationship-building capabilities.
• Well organised, detail-oriented and capable of managing multiple priorities in a dynamic environment.
• Ability to coordinate effectively with multiple internal departments.
• Analytical skills with the ability to manage commercial data, forecasts and business performance indicators.
• Proficient in Microsoft Office tools.
• Previous experience in the HVAC/R sector will be highly valued.
• Spanish: native or bilingual.
• English: Fluent - regular interaction with Headquarters and international teams

Other Information

What we offer

• Competitive compensation package: fixed salary performance-based variable.
• Hybrid work model and flexible working hours.
• Ongoing product and commercial training.
• Career development opportunities within the Carel Group.

MAKE THE DIFFERENCE...ANYWAY: this position isn't right for you? Check out our other job opportunities: https://www.carel.com/open-positions

ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE

At Carel we are actively committed to achieving our sustainability objectives, outlined in our "Driven by the Future - Sustainability in Action " plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.

Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.

This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf