Information Systems Officer

UN Secretariat; Valencia; On-site; EUR 70,000 - 110,000; Full time

Job summary

UN Secretariat, Valencia office, seeks an Information Systems Officer to drive digital transformation, manage projects, and implement moderately complex systems. You will design specifications, prepare user documentation, and support clients while ensuring data security and robust access controls.

The role emphasizes data visualization for decision support and may involve supervising junior staff as part of a dynamic IT team in a multinational environment.

Qualifications

• Five years of progressive experience in planning, design, development and maintenance of computer information systems.
• Five years with SharePoint/SharePoint Online/SPFX.
• Four years with Power Automate/Azure Logic Apps.
• Three years managing IT software development teams.
• Desirable experience with Machine Learning and data analytics.

Responsibilities

• Manage projects from feasibility studies to implementation of moderately complex systems.
• Develop detailed system specifications and user documentation.
• Provide expert advice to users and translate requirements into applications.
• Maintain, upgrade, and enhance existing systems; provide user support and troubleshooting.
• Develop and maintain integrated computer programs with data security and access controls.
• Conduct testing and assist users with acceptance testing.
• Create training materials and train staff.
• Research new technologies for deployment.
• Write reports on systems-related topics.
• Facilitate client communications and coordinate Service Level Agreements.
• Provide guidance to junior staff.
• Collect and analyze data for trends using data visualization.

Skills

SharePoint

Power Automate

Azure Logic Apps

Machine Learning

Data Analytics

Data Visualization

Programming Languages

IT Strategy

Teamwork

Client Orientation

Scripting

Database Design

Education

Master's degree in computer science / information systems / mathematics / statistics

Bachelor-level degree with 2+ years experience option

Tools

SharePoint Online / SPFX

Power Automate

Azure Logic Apps

Job description

Organizational context: The Office of Information and Communications Technology (OICT) leads the UN's digital transformation, aiming for secure, reliable, and innovative technology solutions. This role is within the Enterprise Solutions Service, Enterprise Application Center - Asia, hosted by UNICTF in Valencia, Spain, reporting to a Senior Information Systems Officer.

Job purpose: This Information Systems Officer role supports OICT's digital transformation by managing projects, analyzing user requirements, and developing/implementing moderately complex systems. Responsibilities include system design, development, maintenance, and troubleshooting. The role involves creating detailed specifications, user documentation, and training materials. It also requires evaluating new technologies, facilitating client communication, coordinating Service Level Agreements, and potentially supervising junior staff. A key aspect is collecting and analyzing data to support planning and decision-making through data visualization.

Responsibilities: Manage projects from feasibility studies to implementation of moderately complex systems, or contribute as a development team member. Develop detailed system specifications and user documentation. Provide expert advice to users, translating requirements into applications and addressing integration issues. Maintain, upgrade, and enhance existing systems, providing ongoing user support and troubleshooting. Develop and maintain integrated computer programs, ensuring data security and access controls. Conduct unit and integrated testing, and assist users with acceptance testing. Create training materials and user manuals, and train staff. Research and evaluate new technologies for deployment. Write reports on systems-related topics. Facilitate client communications and coordinate Service Level Agreements. Provide guidance and supervision to junior staff. Collect and analyze data for trends and insights using data visualization methods.

Education: An advanced university degree (Master's or equivalent) in computer science, information systems, mathematics, or statistics is required. Alternatively, a first-level university degree with two additional years of qualifying experience may be accepted.

Work experience: A minimum of five years of progressive experience in planning, design, development, implementation, and maintenance of computer information systems is required. Specific experience includes: five years with SharePoint/SharePoint Online/SPFX, four years with Power Automate/Azure Logic App, and three years managing IT software development teams. Experience with Machine Learning, RAG, and data analytics is desirable.

Skills: Professionalism (systems analysis, database design, programming, analytical/problem-solving skills, IT strategy), Teamwork (collaboration, valuing input, supporting decisions), Client Orientation (understanding client needs, building partnerships, proactive problem-solving), proficiency in programming languages, structured/object-oriented design, scripting, query languages, document management, hardware/software requirements, systems facilities, and execution protocols.

Required languages: English

Desired languages: French