Inbound Sales Representative - (French Speaking) - Hybrid - HS03

Francaisvalencia; Valencia; Híbrido; EUR 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time 39 hours/week

Medical insurance

Hybrid mode

Training

Career development

Descripción de la vacante

Concentrix in Valencia is seeking an Inbound Sales Representative (French Speaking) to engage with prospective and existing customers, understand their needs, and deliver tailored solutions.

You will manage inbound inquiries, consult on business needs, and build strong relationships to drive sales while maintaining CRM records and meeting KPI targets. The role is hybrid with a full-time schedule and a salary package with performance bonuses.

Formación

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Responsabilidades

• Manage inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consult with customers to understand their business needs and recommend appropriate products and services.
• Build and maintain strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately update and maintain customer information and sales activities within the CRM system.
• Achieve individual sales targets and contribute to overall team performance goals.
• Develop and maintain a strong understanding of products, pricing, promotions, and internal procedures.
• Ensure service quality meets contractual objectives and KPIs.
• Deliver an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Support customer retention through satisfaction and opportunities for upselling/cross-selling.
• Participate in initiatives to enhance customer satisfaction and drive continuous improvement.
• Conduct outbound follow-up activities related to marketing campaigns and lead nurturing when required.

Conocimientos

CRM usage

Communication

Relationship-building

Sales mindset

Organizational skills

Herramientas

CRM platforms

Descripción del empleo

Job Title

Inbound Sales Representative - (French Speaking) - Hybrid - HS03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Inbound Sales Representative SMB hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development

This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As an Inbound Sales Representative, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

Profil recherché :

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.
• Concentrix Is a Great Match If You
• Native French and advanced level of English
• Have a solid Sales Background (outbound environment)
• Are achievement and goal oriented and motivated and self-starter
• Have strong communication and good computer skills

Avantages :

• Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00
• Salary 20.876 euros gross/year + up to 5.000 euros gross/year in bonus + medical insurance
• Great office location in Valencia with Hybrid mode available
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses
• Experience the best version of you!
• At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
• We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Langues :

Français, Anglais.