Hotel Manager for small sea ships with USA clientele

Grand Circle Crewing; España; Sur place; EUR 63 000 - 78 000; Plein temps

Avantages offerts par ce poste

Private medical insurance

Onboard accommodation

Free meals onboard

Company-paid travel to port of embark

Long-term savings benefit

Bonus structures

Travel to port of embarkation

Résumé du poste

Grand Circle Corporation seeks an experienced Hotel Manager to coordinate onboard hotel operations and deliver exceptional guest experiences aboard Grand Circle Cruise Line ships. You will lead the front desk, housekeeping, and administrative tasks to ensure quality service.

The role requires prior passenger ship experience, fluent English, strong leadership, and excellent organizational skills. A Seaman’s book and STCW certifications are required and employee-funded.

Qualifications

• Previous work experience on passenger ships.
• Fluent command of English.
• Strong attention to quality, service excellence, and guest satisfaction.
• Proven leadership abilities and excellent communication skills.
• Strong organizational, administrative, and computer skills.
• Hands-on mentality and proactive approach.
• Seaman’s book issued by the country of residence or by the flag state Malta.

Responsabilités

• Handle and resolve traveler concerns professionally and with a service-focused approach.
• Organize and manage smooth guest check-in and check-out procedures.
• Oversee the front desk area and gift shop, while sharing responsibility for the housekeeping department.
• Manage cost, revenue, and inventory administration accurately and efficiently.
• Coordinate and supervise general administrative tasks across all departments.

Connaissances

Leadership

Communication

Organizational skills

Administrative skills

Computer skills

Fluent English

Formation

Basic Safety Training (STCW VI/1)

Security Awareness Training for Seafarers (STCW VI/6-2)

Passenger Ship Safety (STCW V/2)

Proficiency in Survival Craft and Rescue Boats (STCW VI/2)

Description du poste

Grand Circle Corporation is the largest U.S. provider of international vacations for Americans aged 50 and older. As an established leader in travel and discovery, we deliver meaningful experiences through small group travel, exceptional value, high service standards, and unique itineraries across three well-recognized brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel.

About the job

As Hotel Manager, you will coordinate, support, and deliver an exceptional onboard guest experience in line with Grand Circle Cruise Line standards. You will play a key role in ensuring smooth hotel operations, high-quality service, and a positive, professional working environment for the onboard team.

Key responsibilities:

• Handle and resolve traveler concerns professionally and with a service-focused approach
• Organize and manage smooth guest check-in and check-out procedures
• Oversee the front desk area and gift shop, while sharing responsibility for the housekeeping department
• Manage cost, revenue, and inventory administration accurately and efficiently
• Coordinate and supervise general administrative tasks across all departments

What we are looking for:

• Previous work experience on passenger ships
• Fluent command of English
• Strong attention to quality, service excellence, and guest satisfaction
• Proven leadership abilities and excellent communication skills
• Strong organizational, administrative, and computer skills
• Hands‑on mentality and proactive approach
• Seaman’s book issued by the country of residence or by the flag state Malta
• Required certificates, obtained at the employee’s expense:

• Basic Safety Training (STCW Code VI/1)
• Security Awareness Training for Seafarers with Designated Security Duties (STCW Code VI/6-2)
• Passenger Ship Safety (STCW Code V/2)
• Proficiency in Survival Craft and Rescue Boats (STCW Code VI/2)

What we offer you:

Compensation

• Competitive gross monthly salary: EUR 5,640 – 6,990
• Rotation: 4 months on board and 2 months at home (+/- 30 days)
• Continuous year-round employment with salary paid throughout the year
• Single onboard accommodation with complimentary meals provided
• Eligibility for various internal bonus structures
• Private medical insurance coverage
• Tips customarily provided by U.S. travelers
• Company contribution to a long-term savings benefit
• Fully arranged, company-paid travel from your nearest home airport to the port of embarkation, ensuring a smooth and convenient joining experience
• Reimbursement of pre-joining GCCL medical report and alcohol and drug testing costs through insurance