Head Waiter: Elevate Guest Experience & Service

Cascada Marbella; Marbella; On-site; EUR 26,000 - 38,000; Full time

Job summary

Cascada Marbella is seeking a skilled Head Waiter to lead our dining team and deliver exceptional guest experiences.

You will work closely with the kitchen, manage reservations, and mentor staff to uphold our high standards of service. Fluent in English and Spanish, you will confidently guide guests through the menu and accommodate dietary needs.

Join our dynamic culinary environment and contribute to a growing brand known for hospitality and innovation.

Qualifications

• Proven experience as head waiter or in a similar role.
• Exceptional customer service and welcoming atmosphere.
• Fluency in English and Spanish with strong communication.

Responsibilities

• Oversee dining area to ensure impeccable service and memorable experiences.
• Coordinate with kitchen for timely food prep and special requests.
• Manage table allocations and reservations to optimize seating.
• Provide expert menu knowledge and recommendations to guests and staff.
• Handle inquiries and resolve issues with diplomacy and professionalism.
• Participate in inventory management of dining supplies and ordering.
• Collaborate with management to refine service procedures and promotions.

Skills

Head waiter experience

Customer service

Bilingual English & Spanish

Food & beverage knowledge

Ability to work under pressure

Job description

Cascada Marbella is seeking a skilled Head Waiter to lead our dining team and deliver exceptional guest experiences.

You will work closely with the kitchen, manage reservations, and mentor staff to uphold our high standards of service. Fluent in English and Spanish, you will confidently guide guests through the menu and accommodate dietary needs.

Join our dynamic culinary environment and contribute to a growing brand known for hospitality and innovation.