Head of Sales

Impress; Barcelona; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and KPI incentives

Modern clinics and high-end technology

Discounts on company services

Career development opportunities

Multinational team

Job summary

Impress, the leading orthodontic clinic chain in Europe, seeks a Head of Sales based in Barcelona to drive growth across Spain. You will lead a talented team of clinicians and support staff, oversee clinics and flagship spaces, and ensure alignment with budgets and KPIs while traveling across the country.

The role requires strong leadership, extensive B2C sales experience, and fluency in English and Spanish. A dynamic, multinational environment with modern, high-tech clinics awaits.

Qualifications

• Experience in B2C sales.
• Fluent in English and Spanish.
• Willingness to travel frequently.

Responsibilities

• Lead and grow Impress's sales across clinics in Spain.
• Manage rented spaces and flagship clinics, ensuring performance.
• Coordinate with General Manager and clinics to implement vision and maintain high performance.
• Monitor sales plans of Clinic Managers, Treatment Coordinators, and doctors; track conversions.
• Ensure budgets are met and optimize revenue while controlling costs.
• Train the sales team, hygienists, and dentists on best business practices and KPIs.

Skills

B2C sales

Leadership

Strategic planning

Analytical skills

Travel readiness

Job description

We are Impress.

We believe everyone deserves a healthy smile that makes them happy!

We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case management.

We are looking for a Head of Sales to join us in Spain on our growth path. This person will be based in Barcelona and be available to travel in Spain frequently.

Ready to join us?

Responsibilities

• Ensure the growth and profitability of Impress's operations in the respective region/s, driving sales and profit results across all clinics.
• Take an active leadership role in managing rented spaces and Impress's flagship clinics, being responsible for their performance and operations.
• Act as a liaison between the General Manager and the Impress clinics; communicate the vision, motivate all team members, and ensure high performance and a competitive environment.
• Monitor the sales plans of Clinic Managers, Treatment Coordinators, and doctors daily and weekly; track conversions and implement improvement action plans when necessary.
• Ensure compliance with monthly and annual budgets, maximizing revenue streams and minimizing costs in close collaboration with Clinic Managers.
• Lead and train the sales team, hygienists, and dentists in best business practices, monitoring their KPIs.
• Connect genuinely with our clients to maintain their enthusiasm throughout their journey toward a more confident smile.
• Ensure compliance with sales and operational processes, as well as follow-up procedures. Resolve escalated issues.
• Organize team work schedules (sales, hygienists, and dentists), ensuring optimal staff training and efficiency.
• Participate in recruitment, training, feedback, and contract termination processes.
• Ensure compliance with health regulations and protocols.
• Guarantee a seamless customer experience at every stage of the customer journey.
• Ensure a flawless image (look and feel) in our clinics and achieve the highest NPS (Net Promoter Score) scores.

What We Are Looking For

• Experience in B2C sales.
• Autonomy and the ability to work on projects; advanced analytical, planning, and deadline management skills.
• Strong leadership skills.
• Fluent English and Spanish (ESSENTIAL REQUIREMENTS).
• Availability for frequent travel.

Why Join Us:

• Attractive salary and incentive program linked to KPIs and business performance.
• Modern, well-equipped clinics and offices with high-end technology.
• Special benefits and discounts on company services.
• Dynamic, fast-paced environment offering impressive career development opportunities.
• Multinational team.

Diversity and Inclusion:

We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor.

Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!