Head of Creative Ops: Scale a Global Multi-Brand Studio

Vision Healthcare NV; Las Rozas de Madrid; Presencial; EUR 65.000 - 90.000; Jornada completa

Descripción de la vacante

Vision Healthcare, a fast-growing, pan-European digital-first omnichannel group, seeks a Head of Creative Operations in Madrid to connect people, priorities and processes across a large international creative team. You’ll balance incoming requests with capacity and keep projects moving from brief to delivery.

This hands-on leadership role combines long-term operational shaping with day-to-day workflow management.

Formación

• Experience leading a team and running operations in a creative, content or marketing environment.
• Track record of managing high-volume creative work across multiple brands, markets or stakeholders.
• Experience with design processes, including packaging, and a practical understanding of how creative work moves from brief to finished deliverable.
• Expert-level experience with Asana or a comparable project management platform—including setting up workflows, automations, reporting and capacity visibility.
• Experience in a D2C business, ideally in a multi-brand environment.
• Strong judgement when priorities compete, paired with the confidence to communicate trade-offs clearly.
• A people-minded leadership style: you enjoy supporting others, building trust, celebrating team accomplishments and helping people do their best work.

Responsabilidades

• Lead daily traffic across creative teams: intake, prioritisation, resourcing, timelines, dependencies and delivery.
• Partner with stakeholders across the business to clarify briefs, priorities and set realistic expectations.
• Lead project management for larger, cross-functional initiatives, coordinating stakeholders, scope, timelines, resources and delivery.
• Support local team leads in The Netherlands, Slovenia, Germany and Sweden and help build a culture of trust, accountability and open communication.
• Improve the workflows, tools and reporting that give teams and stakeholders clarity and visibility.
• Use workload and delivery data to spot bottlenecks and make practical, lasting improvements.
• Plan team capacity and recruitment, and build a trusted network of freelancers and creative partners.
• Manage supplier and freelance relationships, contracts and budgets.
• Explore how AI and new technologies can improve the way creative work gets done.

Conocimientos

Leadership

Traffic management

Project management

Stakeholder management

Capacity planning

Team recruitment

Budget awareness

Herramientas

Asana

Descripción del empleo

Vision Healthcare, a fast-growing, pan-European digital-first omnichannel group, seeks a Head of Creative Operations in Madrid to connect people, priorities and processes across a large international creative team. You’ll balance incoming requests with capacity and keep projects moving from brief to delivery.

This hands-on leadership role combines long-term operational shaping with day-to-day workflow management.