HCP Engagement Specialist (m/f/d)

W. L. Gore & Associates; España; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Stock Ownership Plan

Profit-sharing

Job summary

Gore is seeking an HCP Engagement Specialist to oversee compliant Medical Training & Education activities across EMEA. You will govern HCP nomination, qualification, engagement, and compensation, ensuring decisions are well-documented and aligned with educational needs.

You will collaborate with Regional Compliance, Brand Managers, and other stakeholders across EMEA, evaluating faculty effectiveness and maintaining qualified speaker pools.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Minimum of 5 years of relevant experience including medical education, HCP engagement, marketing or product management, clinical training/support, compliance operations, or related healthcare environment.
• Strong judgment and ability to make objective, well-supported decisions.
• Strong organizational, documentation, communication, and stakeholder management skills.
• Demonstrated ability to influence and collaborate across cross-functional teams without direct authority.
• Strong interpersonal skills and ability to navigate challenging conversations and negotiations with internal stakeholders and external HCPs.

Responsibilities

• Develop, maintain, and manage the Annual Needs Assessment (ANA).
• Use the ANA to guide HCP selection, faculty pool planning, and utilization.
• Lead and govern HCP nomination, qualification, and engagement selection using objective criteria.
• Facilitate review and maintenance of qualified HCP speaker pools.
• Support HCP compensation and consulting arrangements per FMV and policies.
• Review new educational concepts to align with needs and engagement requirements.
• Conduct periodic reviews of HCP engagement activities and opportunities for improvement.
• Evaluate faculty effectiveness using feedback and utilization data.
• Partner with Regional Compliance Champion to ensure consistent interpretation of requirements.
• Build relationships with Sales, Marketing, HCP Interactions, Compliance while maintaining independence.

Skills

Strong judgment

Organizational skills

Documentation

Stakeholder management

Cross-functional collab

Communication

Negotiation

Education

Bachelor's degree in life sciences, business, education, marketing, or related field

Advanced degree in related subject

Job description

About The Role

The HCP Engagement Specialist (m/f/d) supports compliant, high-quality Medical Training & Education (MT&E) activities across EMEA by providing governance and oversight of healthcare professional (HCP) engagement processes.

This role is responsible for ensuring HCP faculty and consultants are selected, qualified, engaged, compensated, and utilized based on documented educational needs, objective criteria, and established company processes. The HCP Engagement Specialist applies independent judgment when reviewing HCP nominations and engagement proposals, ensuring decisions are appropriately supported and documented.

The role works closely with Regional and Local Brand Managers, Compliance, HCP Interactions and other cross-functional partners, as well as HCPs from across EMEA.

Responsibilities

• Develop, maintain, and manage the Annual Needs Assessment (ANA) based on documented educational needs and cross-functional business input.
• Use the ANA to guide HCP selection, faculty pool planning, and appropriate HCP utilization across educational activities.
• Lead and govern HCP nomination, qualification, and engagement selection using objective, documented criteria.
• Facilitate standardized review and maintenance of qualified HCP speaker and faculty pools and help ensure faculty selection is based on educational fit and documented need.
• Support HCP compensation and consulting arrangements, including compensation discussions, in alignment with FMV requirements, company policies, and Legal and Compliance guidance.
• Review new educational concepts and proposed event formats to ensure alignment with documented educational needs and established HCP engagement requirements.
• Conduct periodic reviews of HCP engagement activities and identify opportunities to strengthen consistency, quality, effectiveness, and compliance.
• Evaluate faculty effectiveness and engagement quality using available feedback, observations, and utilization information.
• Partner closely with the Regional Compliance Champion to support consistent interpretation and application of company requirements and documentation standards.
• Build strong, collaborative relationships with Sales, Marketing, HCP Interactions, Compliance, and other stakeholders while maintaining appropriate independence in HCP engagement decisions.

Required Qualifications

• Bachelor's degree in life sciences, business, education, marketing, or a related field, or equivalent relevant experience.
• Minimum of 5 years of relevant experience which includes at least one of the following: medical education, HCP engagement, marketing or product management, clinical training/support, compliance operations, or work within a related healthcare environment.
• Strong judgment and demonstrated ability to make objective, well-supported decisions.
• Strong organizational, documentation, communication, and stakeholder management skills.
• Demonstrated ability to influence and collaborate across cross-functional teams without direct authority.
• Strong interpersonal skills and the ability to navigate challenging conversations and negotiations with internal stakeholders and external HCPs.

Desired Qualifications

• Advanced degree in a related subject
• Experience in HCP education within the medical device, pharmaceutical or biotechnology industry
• Familiarity with FMV principles, HCP consulting arrangements, speaker programs, and faculty qualification processes

What We Offer

Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow. We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for "profit-sharing". Learn more at gore.com/careers/benefits

Gore is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a protected veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.