Guest Service Agent - Luxury Madrid Hotel Experience

Sanitas; Madrid; On-site; EUR 21,000 - 27,000; Full time

Job summary

Madrid Marriott EDITION in Madrid is seeking a Guest Service Representative to deliver memorable experiences from check-in to check-out, guiding guests throughout their stay. You will handle a range of guest requests, complete reports, and contribute to a safe, professional environment while maintaining brand standards and appearance.

This full-time on-site role offers the opportunity to join a globally recognized hospitality team and grow within EDITION Hotels.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.
• None, no license or certification required.

Responsibilities

• Greet and assist guests during check-in and check-out.
• Address guest requests and inquiries with a proactive, service‑oriented approach.
• Complete reports and assist with daily front desk operations.
• Maintain brand standards and ensure a professional appearance and demeanor.

Education

High school diploma or GED equivalent

Job description

Madrid Marriott EDITION in Madrid is seeking a Guest Service Representative to deliver memorable experiences from check-in to check-out, guiding guests throughout their stay. You will handle a range of guest requests, complete reports, and contribute to a safe, professional environment while maintaining brand standards and appearance.

This full-time on-site role offers the opportunity to join a globally recognized hospitality team and grow within EDITION Hotels.