Guest Experiences Internship 2027

Nômade Temple Madrid; San Juan Bautista; On-site; EUR 5,800 - 7,800; Part time

Benefits offered by this job

Stipend €600 gross monthly

Free accommodation in Ibiza

Meals included

Hotel uniform provided

Job summary

Nômade Temple Madrid is offering a six‑month internship in Ibiza to support the Guest Experiences team with daily organization, guest-service tasks and the planning of personalized experiences.

You will coordinate with restaurants, wellness services and partners to craft memorable moments, ensure smooth reservations, and update guest information. Spanish and English are required; other languages are a plus. Stipend €600 gross monthly; free accommodation and meals are provided.

Qualifications

• Currently pursuing studies in Tourism, Hospitality, Event Management, Public Relations, Communications or a related field.
• Positive attitude, flexibility and willingness to learn.
• Genuine interest in experiences, lifestyle, wellness, gastronomy and hospitality.
• Spanish and English required; additional languages are a plus.
• Availability: 6 months.

Responsibilities

• Provide support to the Guest Experiences team with daily organization and guest-service tasks.
• Assist in planning and coordination of personalized experiences, activities and services.
• Collaborate in managing reservations and coordinating with external suppliers and partners.
• Support the preparation of special experiences, celebrations and personalized moments for guests.
• Assist with coordination with restaurants, wellness services, activities, transportation and other external services.
• Collaborate with Guest Services, Front Office, Reservations, F&B, Housekeeping and other departments to ensure a smooth guest experience.

Skills

Hospitality

Event planning

Public relations

Communications

Spanish

English

Education

Currently studying Hospitality or related field

Job description

Key Responsibilities

• Provide support to the Guest Experiences team with daily organization and guest-service tasks.
• Assist in the planning and coordination of personalized experiences, activities and services.
• Collaborate in managing reservations and coordinating with external suppliers and partners.
• Support the preparation of special experiences, celebrations, surprises and personalized moments for guests.
• Assist with coordination with restaurants, wellness services, activities, transportation and other external services.
• Collaborate with Guest Services, Front Office, Reservations, F&B, Housekeeping and other departments to ensure a smooth and well-coordinated guest experience.
• Support the creation and updating of information regarding available experiences, activities and services.
• Assist in preparing personalized proposals according to each guest’s preferences and needs.
• Support the follow-up of reservations, confirmations, schedules and logistical details related to experiences.
• Assist with communication with suppliers, agencies, partners and external collaborators.
• Support the preparation of materials, amenities and special details required for different experiences.
• Assist in monitoring guest satisfaction following their experiences.
• Support the management and follow-up of incidents, changes or last-minute requests.
• Keep databases, lists and tools related to guest experiences up to date.
• Assist in researching new experiences, activities and proposals that could enhance the guest journey.
• Contribute to creating authentic, personalized and memorable experiences that reflect the concept and style of Nômade Temple .
• Participate in other departmental projects and tasks according to operational needs.

Profile & Skills

• Currently studying Tourism, Hospitality, Hospitality Management, Event Management, Public Relations, Communications or a related field.
• Positive attitude, flexibility and strong willingness to learn.
• Genuine interest in experiences, lifestyle, wellness, gastronomy and hospitality.
• Spanish and English required; additional languages are a plus.
• Availability: 6 months.

Conditions

• €600 gross monthly stipend
• Free accommodation (only i Ibiza)
• Meals included
• Hotel uniform provided