Guest Experience Champion - Front Desk & Concierge

B. Europe Hotels Private Collection B.V.; Barcelona; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate start

Amazing discounts at hotels

Day off for birthday

Descripción de la vacante

B. Europe Hotels Private Collection B.V. is seeking a receptionist for Hotel Sir Victor in Barcelona. The role involves being the first point of contact for guests and managing all aspects of their stay. Ideal candidates will have over 2 years of hospitality experience and a strong service mindset.

At Sir Victor, you’ll enjoy a vibrant environment and contribute to providing unique guest experiences. Benefits include a full substitution contract, discounts at hotels and restaurants, and a day off to celebrate your birthday.

Formación

• More than 2 years experience in a similar role in hospitality.
• Ability to communicate effectively in English.
• Strong organizational skills and ability to multitask.

Responsabilidades

• Perform check-in and check-out for guests.
• Provide timely and accurate customer service.
• Handle complaints and requests from guests.
• Coordinate communication between guests and hotel staff.

Conocimientos

Customer service

Proactive attitude

Multitasking

Team spirit

Communication in English

Descripción del empleo

B. Europe Hotels Private Collection B.V. is seeking a receptionist for Hotel Sir Victor in Barcelona. The role involves being the first point of contact for guests and managing all aspects of their stay. Ideal candidates will have over 2 years of hospitality experience and a strong service mindset.

At Sir Victor, you’ll enjoy a vibrant environment and contribute to providing unique guest experiences. Benefits include a full substitution contract, discounts at hotels and restaurants, and a day off to celebrate your birthday.