Front Office - Receptionist | Substitution contract

B. Europe Hotels Private Collection B.V.; Barcelona; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Immediate start

Amazing discounts at hotels

Day off for birthday

Descripción de la vacante

B. Europe Hotels Private Collection B.V. is seeking a receptionist for Hotel Sir Victor in Barcelona. The role involves being the first point of contact for guests and managing all aspects of their stay. Ideal candidates will have over 2 years of hospitality experience and a strong service mindset.

At Sir Victor, you’ll enjoy a vibrant environment and contribute to providing unique guest experiences. Benefits include a full substitution contract, discounts at hotels and restaurants, and a day off to celebrate your birthday.

Formación

• More than 2 years experience in a similar role in hospitality.
• Ability to communicate effectively in English.
• Strong organizational skills and ability to multitask.

Responsabilidades

• Perform check-in and check-out for guests.
• Provide timely and accurate customer service.
• Handle complaints and requests from guests.
• Coordinate communication between guests and hotel staff.

Conocimientos

Customer service

Proactive attitude

Multitasking

Team spirit

Communication in English

Descripción del empleo

Why this vacancy is available

We are looking for a receptionist to join Hotel Sir Victor in Barcelona, who will be the first point of contact for our guests and manage all aspects of their stay. We are seeking someone passionate about hospitality, with a strong service mindset and enthusiasm for creating unique experiences for each guest.

This is what you’re going to do

• Make the check-in and check-out for our guests.
• Ensure timely and accurate customer service.
• Handle complaints and specific customers’ requests.
• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
• Inform clients of our hotel services, including breakfast and dining options.
• Promote all hotel amenities, conveniences and programs offered.
• Communicate with Housekeepers, Maintenance and Restaurants Departments to provide an overall comfortable guest experience.

This is why you are the best candidate

• +2 years experience in a similar role in the hospitality industry.
• Ability to communicate in English.
• Be proactive, dynamic, and have a positive attitude.
• Organizational and multitasking skills, with the ability to perform well in a fast‑paced environment.
• Team spirit

Benefits & Fun

• Immediate start
• Full substitution contract
• Be part of a fast-growing, international, and innovative group.
• Enjoy amazing discounts at our hotels and restaurants in Europe.
• A day off to celebrate your birthday.
• A great team & leading hotel company.

What we do and are proud of

With our shared passion for hospitality, our team creates one‑of‑a‑kind hotels, restaurants, stores and spas in Europe’s most inspiring neighborhoods. It’s in our DNA to be creative, ambitious, surprising and to provide heartfelt service.

About Sir Victor

The hotel is set just off of Passeig de Gràcia—Barcelona’s grand, humming shopping boulevard—and a few doors down from Gaudí’s masterpiece Casa Milà. Sir Victor reflects and amplifies the vibrant, creative spirit of the city. At Sir Victor, we seek more than just talent—we look for bold, creative, and ambitious minds that dare to innovate and surprise.

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter! Our recruiter will contact you within 5 days to let you know if we want to schedule a meeting.

Diversity & Inclusion

We are an equal‑opportunity employer committed to fostering a diverse and inclusive culture. We encourage individuals from all backgrounds to apply—we’d love to get to know you.