Guest Experience Associate — Hybrid (Employee Discount)

1038 LEGO S.A.; Barcelona; Hybrid; EUR 21,000 - 30,000; Full time

Benefits offered by this job

Caregiver leave

Life insurance

Well-being program

Employee discount

Bonuses

Hybrid work model

Job summary

LEGO Group is seeking a customer-focused team member for our Barcelona location. You will greet guests, manage the cash register, and uphold a welcoming and engaging store atmosphere. The role includes stockroom support, safety compliance, and assisting with merchandising to LEGO Brand Retail standards.

This position offers a hybrid work model with flexibility, opportunities to participate in loyalty programs, and a supportive team environment designed to inspire creativity and play.

Responsibilities

• Greet guests and operate cash register functions while maintaining a professional, friendly demeanor.
• Keep store clean and visually engaging by following LEGO Brand Retail visual standards and daily maintenance.
• Assist in stockroom operations, merchandise receiving, and safety compliance.
• Resolve customer issues and escalate as needed to management.
• Engage customers with the LEGO experience and promote promotions and loyalty programs.

Job description

LEGO Group is seeking a customer-focused team member for our Barcelona location. You will greet guests, manage the cash register, and uphold a welcoming and engaging store atmosphere. The role includes stockroom support, safety compliance, and assisting with merchandising to LEGO Brand Retail standards.

This position offers a hybrid work model with flexibility, opportunities to participate in loyalty programs, and a supportive team environment designed to inspire creativity and play.