Group HR Operations Lead — Hospitality & Growth

Kerten Hospitality; Barcelona; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Inclusive environment

Shared purpose

Job summary

Kerten Hospitality seeks a Group Assistant Human Resources Manager to lead HR operations across our properties in Europe. You will partner with the Head of People Services to drive recruitment, onboarding, and policy implementation in a dynamic hospitality group.

This role requires 3–5 years of hospitality HR experience, a relevant degree, and strong analytical skills with Excel and PowerPoint. You will coordinate internships, support manpower planning and budget reviews, and help foster an

Qualifications

• Hospitality industry experience is mandatory, preferably within hotels, resorts, or hospitality groups.
• Bachelor's degree in HR, Hospitality Management, Business Administration, or a related field.
• Minimum 3–5 years of relevant HR experience within the hospitality industry.
• Previous experience in recruitment, internship management, and HR operations.
• Experience coordinating with multiple properties or hotel HR teams is an advantage.
• Good understanding of hotel manpower planning, staffing structures, and HR budget monitoring.
• Strong reporting and analytical skills, with proficiency in Microsoft Excel and PowerPoint.
• Excellent communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and coordinate effectively with different property teams.
• Proactive, detail-oriented, and capable of working independently while supporting the Head of People Services.
• Good knowledge of HR policies, employee lifecycle processes, and applicable labor regulations.
• Strong hospitality mindset with a collaborative and service-oriented approach.

Responsibilities

• Assist the People Services department in coordinating and monitoring HR operations corporate level and across all group properties.
• Support group-wide recruitment activities, ensuring alignment with approved manpower plans and operational needs.
• Coordinate internship programs, including student recruitment, placements, and follow-up with property HR teams.
• Build and maintain relationships with hospitality schools, universities, and tourism institutions.
• Support and monitor employee onboarding and offboarding processes across all properties.
• Provide daily operational support to property HR teams, ensuring consistency with group policies and standards.
• Collect, review, and consolidate monthly HR reports, including headcount, recruitment, turnover, and other HR KPIs.
• Assist in reviewing property manning levels, staffing requirements, and manpower allocation.
• Support monthly HR budget reviews, payroll cost monitoring, and manpower cost analysis.
• Follow up on HR action plans, operational requirements, and outstanding matters across properties.
• Assist in implementing HR policies, employee engagement initiatives, and group-wide People Services projects.
• Prepare HR reports, presentations, and updates for the Head of People Services.

Skills

Hospitality experience

HR experience

Recruitment

Internship management

HR operations

Property coordination

Manpower planning

Budget monitoring

Reporting analytics

Communication skills

Education

Bachelor's degree in HR/related field

Tools

Microsoft Excel

PowerPoint

Job description

Kerten Hospitality seeks a Group Assistant Human Resources Manager to lead HR operations across our properties in Europe. You will partner with the Head of People Services to drive recruitment, onboarding, and policy implementation in a dynamic hospitality group.

This role requires 3–5 years of hospitality HR experience, a relevant degree, and strong analytical skills with Excel and PowerPoint. You will coordinate internships, support manpower planning and budget reviews, and help foster an