Global Services: Customer-Facing Execution & Process Lead

Boehringer Ingelheim; Sant Cugat del Vallès; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working conditions

Health insurance at a competitive price

Gym membership discounts

Job summary

A global pharmaceutical company in Catalonia is hiring a Global Services Customer Facing Execution Process Manager. This role focuses on supporting country operations, ensuring process excellence, and managing communication across teams. Candidates should have a bachelor's degree, 3-5 years of related experience, and excellent communication skills. Benefits include flexible working conditions and health insurance.

Qualifications

• 3-5 years of experience in CFT Excellence management or related roles.
• Full professional competency in English required; additional languages are a plus.
• Ability to manage multiple tasks and stakeholders effectively.

Responsibilities

• Act as key support from the CFE-Hub for different countries.
• Ensure coordination between the CFE-Hub and the countries.
• Lead best practices for efficiency in working processes.

Skills

Organizational skills

Communication skills

Analytical mindset

Interpersonal skills

Sales processes knowledge

Innovation focus

Education

Bachelor's degree in Life Sciences, Business Administration or related field

Master's degree preferred

Tools

Salesforce

PowerBI

Tableau

Job description

A global pharmaceutical company in Catalonia is hiring a Global Services Customer Facing Execution Process Manager. This role focuses on supporting country operations, ensuring process excellence, and managing communication across teams. Candidates should have a bachelor's degree, 3-5 years of related experience, and excellent communication skills. Benefits include flexible working conditions and health insurance.