Global SAP SuccessFactors HCM Support Consultant

ADP; Barcelona; On-site; EUR 40,000 - 60,000; Full time

Job summary

ADP is seeking a Global HR & Talent Client Services Application Support Consultant in Barcelona. You will support SAP SuccessFactors clients, perform system maintenance, and drive process improvements while coordinating with a global team.

The role requires a Bachelor's degree with SAP SF Employee Central certification, strong English, and a proven client-service focus. On-site work in Barcelona is expected, with opportunities to influence HR processes across multinational clients.

Qualifications

• Bachelor’s Degree and SAP SF Certification in Employee Central required.
• Fluency in English (oral and written) and strong client service orientation.
• Good analytical and communication skills; HR processing procedures knowledge.
• Ability to work in a team environment and take initiative.

Responsibilities

• Maintain and configure SAP SuccessFactors systems in certified modules.
• Evaluate new functionality and assess client impact during releases.
• Provide user training and post-go-live configuration activities.
• Collaborate with Global Service lead consultant and global team.
• Respond to client tickets; troubleshoot and perform break-fix.
• Coordinate with SAP processors and engineers; raise tickets as needed.
• Participate in client ticket review calls and advise on best practices.

Skills

Fluent English

Client service orientation

Analytical skills

Communication

HR processing procedures

Teamwork

Verbal and written communication

Initiative

PC literacy

Education

Bachelor’s Degree

SAP SF Certification in Employee Central

Additional SAP SF module certification

Tools

SAP SuccessFactors

SAP ERP (ECC6)

Siebel CRM

Job description

ADP is seeking a Global HR & Talent Client Services Application Support Consultant in Barcelona. You will support SAP SuccessFactors clients, perform system maintenance, and drive process improvements while coordinating with a global team.

The role requires a Bachelor's degree with SAP SF Employee Central certification, strong English, and a proven client-service focus. On-site work in Barcelona is expected, with opportunities to influence HR processes across multinational clients.