Global Sales Process Architect | Hybrid & Growth

Sonova Group; Alicante; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid working model

Training opportunities

Individual development plans

Job summary

Sonova Group in Alicante is seeking a Senior Sales Process Manager to standardize and elevate sales processes across EMEA & LATAM, ensuring clarity, accountability, and adoption in daily sales activities. You will craft playbooks, training frameworks, and practical tools to empower regional teams and drive performance.

The role demands a structured, analytical mindset and strong collaboration across international stakeholders, with a hybrid working model and opportunities for professional growth

Qualifications

• Proven experience in a customer-facing sales role or field/inside sales.
• Experience in sales operations is a strong plus.
• Experience in hearing aids or medical technology is advantageous.
• Ability to create sales materials such as playbooks, guidelines, and training contents.
• Strong understanding of how sales processes work in practice and how they support business performance.
• Highly structured and analytical with the ability to simplify complexity into clear guidance.
• Excellent communication and influencing skills across diverse stakeholders and countries.
• Experience working in cross-functional and international environments.
• Proficiency in English and familiarity with process mapping tools.
• Self-driven, proactive, and comfortable working in ambiguity and driving change without direct authority.

Responsibilities

• Define, standardize, and elevate sales processes across markets and teams.
• Drive adoption at scale and ensure processes are embedded in daily execution.
• Evolve ways of working using data and field insights.
• Monitor and optimize process execution with KPI-based evaluations.
• Translate strategy into execution via sales playbooks, training frameworks, and practical tools.
• Champion continuous improvement to simplify, accelerate, and strengthen sales performance.

Skills

Sales ops

Process mapping

Sales playbooks

Cross-functional

English

Stakeholder mgmt

Analytics

Change mgmt

Ambiguity handling

Communication

Tools

Process mapping tools

Job description

Sonova Group in Alicante is seeking a Senior Sales Process Manager to standardize and elevate sales processes across EMEA & LATAM, ensuring clarity, accountability, and adoption in daily sales activities. You will craft playbooks, training frameworks, and practical tools to empower regional teams and drive performance.

The role demands a structured, analytical mindset and strong collaboration across international stakeholders, with a hybrid working model and opportunities for professional growth