Global Sales Enablement & AI Capability Manager

IQVIA; Madrid; Presencial; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

IQVIA seeks an experienced Manager, AI Sales & Customer-Facing Capability Upskilling to design, deliver, and improve global sales learning programs. You will translate business needs into scalable solutions that boost sales performance and business outcomes, drawing on AI-enabled learning and modern methodologies.

You will partner with sales leaders across regions, lead cross-functional projects, and champion continuous improvement in a fast-paced, agile team focused on measurable impact and

Formación

• Bachelor's degree or equivalent combination of education, training, and experience.
• Extensive experience in learning & development, instructional design, facilitation, training delivery, and program evaluation.
• Experience supporting sales organizations through sales training, sales enablement, or commercial capability development initiatives.
• Proven project management experience within a complex, matrixed, or global organization.
• Ability to work independently and effectively manage priorities across multiple stakeholders and time zones.

Responsabilidades

• Lead the development, implementation, and evaluation of learning and development initiatives that support sales excellence and organizational objectives.
• Design and execute large-scale sales training programs, ensuring alignment with business priorities and performance outcomes.
• Partner with stakeholders to identify capability gaps and develop effective learning solutions.
• Measure learning effectiveness through assessments, feedback, business impact metrics, and continuous improvement initiatives.
• Ensure training programs are delivered through instructor-led, virtual, digital, and technology-based learning solutions.
• Collaborate with sales leadership to create and enhance sales training frameworks and learning journeys.
• Support implementation and execution of strategic sales enablement initiatives across multiple regions and business functions.
• Build strong relationships with business leaders and key stakeholders to ensure learning solutions meet evolving organizational needs.
• Serve as a trusted advisor on learning strategies, adult learning principles, and sales capability development.
• Lead multiple projects simultaneously in a matrix environment while ensuring timely delivery and stakeholder alignment.
• Drive innovation by incorporating emerging technologies, digital learning tools, and AI-enabled solutions into training programs.
• Continuously evaluate market trends, best practices, and new learning technologies to enhance the learner experience.
• Identify opportunities to improve existing frameworks, processes, and learning methodologies.
• Provide leadership, coaching, and guidance to learning and development professionals.
• Support performance management, talent development, and career growth within the team.
• Foster a collaborative, high-performing culture focused on innovation, accountability, and customer satisfaction.

Conocimientos

L&D leadership

Instructional design

Training delivery

Stakeholder management

Project management

Sales enablement

AI learning

Educación

Bachelor's degree

Descripción del empleo

IQVIA seeks an experienced Manager, AI Sales & Customer-Facing Capability Upskilling to design, deliver, and improve global sales learning programs. You will translate business needs into scalable solutions that boost sales performance and business outcomes, drawing on AI-enabled learning and modern methodologies.

You will partner with sales leaders across regions, lead cross-functional projects, and champion continuous improvement in a fast-paced, agile team focused on measurable impact and