Global Sales Contracting Trainee - Minor Hotels Eu&Am - Madrid

Minor Hotels Europe and Americas; Madrid; Presencial; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Team member recognition programmes

Sustainability programme and volunteer

Team member rates and discounts

Descripción de la vacante

Minor Hotels Europe & Americas seeks a proactive GSO Contract Management & Team Support to enter the Global Sales environment. You will process and maintain contracts, support the Sales Team with administrative duties, and deliver accurate reporting across the region.

Ideal candidates will have strong organizational skills, fluent English, and the ability to coordinate with HQ, BUs, and hotels in a multinational setting. Hospitality experience and SAP/TMS familiarity are a plus.

Formación

• Currently enrolled, preferably in the final year of a degree in Tourism/Business Administration (or related Master's Program).
• Min 1-year experiences in the hospitality industry.
• Knowledge of Microsoft Office and Hotel Management Systems.
• Fluent in English, both verbal and written.
• Spanish language is an advantage.

Responsabilidades

• Coordinate sourcing and conversion of Business RFPs (Transient & Group) inquiries.
• Create, maintain and update contract files and ensure proper RFP account management.
• Develop and train processes related to contracting.
• Process PO creations and re-invoicing.
• Lead pipeline analysis and monthly/quarterly reporting distributions.
• Ensure data accuracy across company systems and assist Sales Force in absence of managers.

Conocimientos

Microsoft Office

English fluency

Communication skills

Organizational skills

Multinational environment experience

Educación

Bachelor's or Master's in Tourism or Business Administration

Herramientas

SAP

TMS

CRM systems

RFP tools

Descripción del empleo

Minor Hotels Europe & Americas is looking for a proactive and energetic GSO Contract Management & Team Support with a strong desire to enter the Global Sales environment.

We are looking for someone with a passion for excellence and who has a lot of enthusiasm. We need someone who has exceptional support service standards that can offer support to our Sales Team with their administrative duties. This role will require this person to process and maintain contracts, have proficient reporting skills, coordinate sales efforts in the geographical working area while representing this international hotel chain.

What will be your mission?

Minor Hotels Europe & Americas is looking for a proactive and energetic GSO Contract Management & Team Support with a strong desire to enter the Global Sales environment.

We are looking for someone with a passion for excellence and who has a lot of enthusiasm. We need someone who has exceptional support service standards that can offer support to our Sales Team with their administrative duties. This role will require this person to process and maintain contracts, have proficient reporting skills, coordinate sales efforts in the geographical working area while representing this international hotel chain.

What will you do?

• The role will report directly to the Contract Management Team Leader and will support the Directors of Business Development of Global Sales NORAM & UK and Sales Managers & Directors in the sourcing & conversion of Business RFPs (Transient & Group) inquiries.
• Coordination support for Corporate & Consortia Global Contracting: to create, maintain and update account RFP files in accordance with agreed standards during the full sales process (RFI, Business Case Analysis, RFP Preparation & Launch, Negotiations, Rate Loadings and Rate & Availability Audits, Etc.), and interact with all RFP Tools for proper RFP account management procedures.
• Development & Training of processes in regard to contracting
• PO Creations and Re-invoicing processing
• Leads in pipeline analysis
• Monthly and Quarterly Reporting extractions and circulation
• Ensure data accuracy in all company systems
• Supporting Sales Force: the ability to promote NH / Minor Hotel Group of worldwide properties and assist with any client inquiries in the absence of the Sales Managers and/or Directors.
• To work with all NH Sales Tools and Systems and be the point of contact for questions related to Sales Contracting, SAP / TMS, All RFP Contracting Tools & Systems, GDS and CRM
• The ability to communicate with HQ, our Business Units, other GSOs, GEMs and Hotels to ensure that all requests for action plans, reports, rates and other needs are followed up in a timely manner.
• To liaise with the DBD and Sales Team on any ad-hoc projects, commercial actions, administrative tasks & sales activities needed
• The willingness to attend and participate in all required meetings with sales team and clients
• Support in office management tasks, Responsible for meeting deadlines and submitting reports in a timely manner and the maintenance of a high-quality client Database

What are we looking for?

EXPERIENCE

No required

QUALIFICATIONS

• Currently enrolled, preferably in the final year of a degree in Tourism/Business Administration (or related Master's Program)
• Min 1-year experiences in the hospitality industry
• Knowledge of Microsoft Office and Hotel Management Systems
• Is fluent in English, both verbal and written communication
• Further languages like Spanish is an advantage

PREFERRED SKILLS

• High competencies in Microsoft Office i.e. the use of Outlook, Word, Excel and Power Point
• Ability to initiate action or take decisions, if necessary, & without needing detailed instructions or information
• Knowledge of the B2B market segments including RFP process, Tools, & Contract Negotiations.
• Sales focused, Results oriented and Proactive approach
• Excellent communication and interpersonal skills, with polished presentation skills
• Strong organizational, analytical, and problem-solving skills
• Understanding of GDS, TMS and other Distribution channels
• Eagerness & desire to work in a multinational environment w/ experience working with international team
• Excellent team player with a willingness to learn
• Independent and autonomous
• Enthusiastic and result oriented thinking
• High level of accuracy in daily tasks
• Multi-task oriented & able to set priorities
• Excellent internal customer and service orientation
• Fluent spoken and written English. Other languages an advantage
• Analytic and highly organized
• Strong social & communication skills
• Global Team working spirit

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience - diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.