Global Registration Coordinator - Hybrid & Flexible Hours

North Eastern Services; Madrid; Híbrido; EUR 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Flexible hours

Remote work days

Descripción de la vacante

Kenes is seeking an organized Registration Coordinator to support our international events in Madrid. You will manage hotel blocks, coordinate participant registrations, and ensure accurate records throughout the registration life cycle. Strong English skills and customer service focus are essential.

The role offers a hybrid model with flexible hours and opportunities for travel. You will work closely with the Registration Team to deliver smooth congress experiences for speakers and attendees.

Formación

• Fluent English, verbal and written communication.
• Ability to travel abroad 4-5 times per year.
• Highly detail-oriented and well organized.
• Ability to work independently and in a team, reporting issues promptly.
• Ability to work in a fast-paced environment and meet tight deadlines.
• High level of customer service.
• Computer skills with Microsoft Office and ERP systems.
• Experience in Hotels, Tourism, Travel or Event Management is an advantage.
• Bachelor’s degree is an advantage.

Responsabilidades

• Registration management in line with a predefined work plan and Kenes’ guidelines.
• Manage the entire registration lifecycle, including data entry, communication with stakeholders, and reporting.
• Generate registration reports to finalize accounts with suppliers post-congress.
• Handle Travel Grant registrations and reimbursements.
• Accommodation: manage hotel room blocks in sync with the Accommodation Sales team.
• Coordinate room bookings, changes, and special requests and keep records organized.

Conocimientos

Fluent English

Attention to detail

Independent & team player

Fast-paced environment

Customer service

Microsoft Office

ERP systems

Educación

Bachelor’s degree (advantage)

Herramientas

Microsoft Office

ERP systems

Descripción del empleo

Kenes is seeking an organized Registration Coordinator to support our international events in Madrid. You will manage hotel blocks, coordinate participant registrations, and ensure accurate records throughout the registration life cycle. Strong English skills and customer service focus are essential.

The role offers a hybrid model with flexible hours and opportunities for travel. You will work closely with the Registration Team to deliver smooth congress experiences for speakers and attendees.