Global Luxury Reservations Specialist

Accor; Barcelona; Presencial; EUR 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts at properties

Daily meal allowance

Health & wellbeing programs

Training program

Descripción de la vacante

Accor Global Reservation Centre welcomes you to a global hospitality career. You will join an international team assisting guests and booking luxury accommodations worldwide, sharing insights about our spectacular locations and properties through authentic conversations.

Training is provided, with an inclusive workplace celebrating over 30 nationalities. Expect discounts on properties, daily meal allowances, health & wellbeing initiatives, and a supportive team eager to help you grow in

Formación

• Background in sales, customer service, hospitality, or tourism; luxury travel experience is a plus.
• Native or proficiency in French and fluency in English (C1-C2).
• Comfortable with computers and new software.
• Genuine interest in travel and hospitality.
• Active listening and strong communication skills.
• Responsible with a proactive approach to work.

Responsabilidades

• Responding to guest requests in an unscripted environment as Heartists®, with creative conversations.
• Having authentic conversations while booking global travel experiences to luxury destinations.
• Sharing knowledge to help guests choose the right room and package.

Conocimientos

French language proficiency

English proficiency

Active listening

Excellent communicator

Customer service

Team player

Eager to learn

Tech savvy

Descripción del empleo

Accor Global Reservation Centre welcomes you to a global hospitality career. You will join an international team assisting guests and booking luxury accommodations worldwide, sharing insights about our spectacular locations and properties through authentic conversations.

Training is provided, with an inclusive workplace celebrating over 30 nationalities. Expect discounts on properties, daily meal allowances, health & wellbeing initiatives, and a supportive team eager to help you grow in