Global Luxury Reservations Specialist (Part-Time)

Accor; Barcelona; Presencial; EUR 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Training program

Inclusive international workplace

Discounted rates at properties

Private health insurance

Incentive plan

Global reach

Community involvement

Descripción de la vacante

Accor Barcelona is seeking a Luxury Reservation Consultant to join our Global Reservation Centre. Based in Barcelona, you will handle inbound calls, offer knowledgeable recommendations, and reserve rooms and suites for our luxury brand hotels worldwide.

You will engage guests in authentic conversations, drive bookings, and maximize revenue while delivering exceptional service and meeting sales targets. A one-month training plan starts your journey in an inclusive, international,

Formación

• Experience in sales, customer service, hospitality, or tourism industries.
• Native or proficiency level in French is mandatory.
• Fluency in English (C1) is required.
• Passion for travel and hospitality.
• Strong communication and interpersonal skills.
• Availability to start in July 2026.

Responsabilidades

• Handle inbound reservation calls and provide knowledgeable recommendations.
• Reserve rooms and suites for luxury brand hotels worldwide.
• Engage guests with authentic conversations, drive bookings, and maximize revenue.
• Deliver exceptional service and meet sales targets.

Conocimientos

French (native/proficient)

English (C1)

Active listening

Communication skills

Time management

Teamwork

Educación

Experience in sales, customer service, hospitality or tourism

Herramientas

Computer literacy

Descripción del empleo

Accor Barcelona is seeking a Luxury Reservation Consultant to join our Global Reservation Centre. Based in Barcelona, you will handle inbound calls, offer knowledgeable recommendations, and reserve rooms and suites for our luxury brand hotels worldwide.

You will engage guests in authentic conversations, drive bookings, and maximize revenue while delivering exceptional service and meeting sales targets. A one-month training plan starts your journey in an inclusive, international,