Global IT Infrastructure Platforms Lead

Infovista; Gijón; On-site; EUR 38,000 - 52,000; Full time

Job summary

Amazon is seeking an IT Support Engineer to keep operations running smoothly by troubleshooting issues and maintaining robust IT infrastructure across sites.

Based on site, you will travel to other operational sites, work with remote and on-site colleagues, and help implement projects to improve our IT platforms. You will train and mentor IT technicians and contribute to network and system enhancements for future warehouse environments.

Qualifications

• Experience troubleshooting issues and root cause analysis.
• Experience in complex IT environments or equivalent.
• Knowledge of IP networking fundamentals and IP protocols.
• Experience in network and operating system support.
• Spanish and English at C1 level or above.
• EU driver’s license.

Responsibilities

• Support end-user equipment and building IT infrastructure.
• Assist with network projects such as IT setup of new Amazon buildings.
• Suggest processes to improve IT use at operational sites.
• Train and mentor IT technicians.

Skills

Troubleshooting

Complex IT environments

IP networking fundamentals

Network & OS support

Spanish/English bilingual

EU Driver's license

Education

Bachelor's degree

Job description

Amazon is seeking an IT Support Engineer to keep operations running smoothly by troubleshooting issues and maintaining robust IT infrastructure across sites.

Based on site, you will travel to other operational sites, work with remote and on-site colleagues, and help implement projects to improve our IT platforms. You will train and mentor IT technicians and contribute to network and system enhancements for future warehouse environments.