Global Fraud & Risk Program Lead — Remote

Delivery Hero; Barcelona; Hybrid; EUR 75,000 - 100,000; Full time

Benefits offered by this job

Equity plan

Private health insurance

Monthly Glovo credit

Discounts on transportation

Discounts on food and kindergarten

Discounted gym memberships

Extra time off & work from home two up

Parental leave & nursery

Online therapy & wellbeing benefits

Job summary

Glovo, part of Delivery Hero, seeks a Fraud & Risk Project Manager to design, scale, and manage fraud prevention initiatives across regions. You’ll analyze risk vectors with data-driven problem solving, collaborating with Product, Engineering, Data Science, Operations, Legal and Compliance to build robust roadmaps and reliable detections.

You will prioritize initiatives by financial impact and risk, balance fraud loss reduction with user conversion, and bring clarity to a complex environment

Qualifications

• 3+ years in operations, project management, or fraud prevention in tech/e‑commerce/on‑demand platforms.
• Strong analytical mindset with SQL and data visualization skills.
• Proven ability to manage cross‑functional projects and align stakeholders.
• Solid understanding of payment processing, identity verification, ATO, and promo abuse.
• Fluency in English; Spanish/French a plus.

Responsibilities

• Lead end-to-end implementation of anti-fraud projects, tools, and processes across regions.
• Analyze complex fraud vectors, patterns and financial impact to identify platform vulnerabilities.
• Collaborate with Product, Engineering, Data Science, Operations, Legal and Compliance to deploy automated risk rules.
• Act as main POC for regional teams and consolidate country requirements into roadmaps.
• Prioritize initiatives by impact, risk, and country needs to optimize resource allocation.
• Define, track and report fraud KPIs balancing loss reduction with user conversion.
• Design incident response protocols and workflows for high-severity events.
• Evaluate external vendors and identity verification solutions to enhance security.

Skills

SQL

Data visualization

Risk analysis

Cross-functional collaboration

English fluency

Tools

Looker

Tableau

Job description

Glovo, part of Delivery Hero, seeks a Fraud & Risk Project Manager to design, scale, and manage fraud prevention initiatives across regions. You’ll analyze risk vectors with data-driven problem solving, collaborating with Product, Engineering, Data Science, Operations, Legal and Compliance to build robust roadmaps and reliable detections.

You will prioritize initiatives by financial impact and risk, balance fraud loss reduction with user conversion, and bring clarity to a complex environment