Global Deal Ops Manager — Remote

Lever, Inc.; España; Presencial; EUR 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Home office stipend

Equipment package

Annual leave 25 days

Sick leave

Parental leave

Personal development fund

International team events

Flexible schedule

Fully remote

Descripción de la vacante

Lever, Inc. is seeking a Deal Operations Manager based in Spain to own and optimize deal workflows across the quote-to-cash lifecycle in a fully remote, international team. You will drive CPQ readiness, contract terms, and collaboration with Sales, Finance, Legal, and Product to design scalable deal rules and processes.

The role emphasizes automation, AI-enabled improvements, and data-driven decision making, with broad exposure to multiple business functions and non-standard deal structures.

Formación

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.
• 5+ years of experience in Deal Desk, Deal Operations, Revenue Operations, Sales Operations, or a comparable commercial operations function, ideally within B2B SaaS.
• Hands‑on experience with CPQ platforms such as DealHub or comparable tools, together with strong knowledge of quote-to-cash or lead-to-cash processes.
• Demonstrated experience structuring and reviewing complex or non-standard commercial agreements, including multi-year, ramped, expansion, and multi-product deals.
• Working knowledge of revenue recognition concepts, billing and order processes, and contract execution workflows involving Legal and Finance.
• Experience designing scalable processes, documentation, SLAs, decision rules, and operating cadences, including KPI reviews and root‑cause analysis.
• Strong analytical skills and confidence working with Salesforce and reporting tools.
• Strong commercial judgement and the ability to balance customer value, risk, revenue, and margin considerations.
• Excellent cross‑functional communication and coordination skills, with the ability to influence stakeholders without direct authority.
• Excellent attention to detail and a disciplined approach to quote quality, approval readiness, and pre‑signature checks.
• A continuous‑improvement mindset, with an interest in automation and AI applications that can reduce cycle time and rework.
• Demonstrated AI literacy, including the ability to use AI tools to improve productivity, decision‑making, and quality while applying sound judgment and critical thinking.

Responsabilidades

• Build and continuously improve the global deal operations workflow, covering intake, routing, approval readiness, SLAs, escalation paths, and exception handling.
• Own approval readiness within CPQ, including quote quality checks, required fields, approval context, discount rationale, and downstream handoff requirements.
• Support Sales and Sales Leadership with the construction and design of new business, renewal, expansion, multi-year, ramped, multi-product, and non-standard deals.
• Translate commercial strategies into approval-ready deal structures with clear value exchange, risk considerations, concession logic, billing terms, contract timing, and implementation assumptions.
• Coordinate with Legal on non-standard terms, contract language, execution paths, risk ownership, and customer-requested changes.
• Partner with Finance to ensure revenue recognition, billing, payment terms, product lines, start dates, order forms, and approval evidence are properly addressed before signature.
• Support pricing and packaging initiatives by translating commercial decisions into CPQ logic, approval paths, field processes, and reporting requirements.
• Help operationalize new product introductions by defining deal rules, quote requirements, launch constraints, fallback paths, and guidance for early transactions.
• Own the handoff from approved quotes into ordering, billing, commissions, reporting, and customer lifecycle systems.
• Run operating cadences using KPIs, defect logs, root-cause analysis, action tracking, and continuous improvement initiatives.
• Identify and implement automation and AI opportunities across intake, routing, approval summaries, quote checks, documentation, and cycle-time reduction.

Conocimientos

Deal Desk

Deal Operations

Revenue Operations

Sales Operations

CPQ

Salesforce

Data analysis

Automation

AI literacy

Educación

Bachelor’s degree (Business/Finance/Economics)

Herramientas

DealHub

Salesforce

CPQ tools

Descripción del empleo

Lever, Inc. is seeking a Deal Operations Manager based in Spain to own and optimize deal workflows across the quote-to-cash lifecycle in a fully remote, international team. You will drive CPQ readiness, contract terms, and collaboration with Sales, Finance, Legal, and Product to design scalable deal rules and processes.

The role emphasizes automation, AI-enabled improvements, and data-driven decision making, with broad exposure to multiple business functions and non-standard deal structures.