Global Airport HR Operations Manager

The Nuance Group AG; Palma; On-site; EUR 40,000 - 55,000; Full time

Job summary

Avolta is seeking an Operations HR Manager to drive human resources initiatives across airport locations. You will partner with Retail Operations leaders to deliver guidance on people matters, ensure compliance with local labor laws, and implement HR strategies that support business goals.

The role requires at least 3 years in HR, strong knowledge of labor legislation, and fluency in Spanish and English. You will liaise with unions, coordinate training, and contribute to workforce planning and

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field.
• Minimum of 3 years of Human Resources experience, ideally within a retail, hospitality, logistics, or other operational environment.
• Solid knowledge of employee relations, labor legislation, and HR best practices.
• Experience working with unions and employee representatives.
• Strong business partnering and stakeholder management skills.
• Ability to balance operational priorities with people-focused solutions.
• Excellent communication, influencing, and conflict-resolution skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Proactive, collaborative, and customer-oriented mindset.

Responsibilities

• Partner with Retail Operations leaders and managers to provide HR guidance and support on day-to-day people matters.
• Support the implementation of global and local HR strategies, policies, and initiatives aligned with business objectives.
• Build a strong understanding of operational challenges and business needs to contribute to effective HR decision-making.
• Advise managers on HR solutions, employee relations matters, and organizational change initiatives.
• Manage labor relations activities, including liaison with unions and employee representatives, disciplinary processes, and dispute resolution.
• Monitor and manage employee absences in partnership with operational leaders, ensuring compliance with company policies and local regulations.
• Support the implementation of Health & Safety programs and ensure compliance with legal and company requirements.
• Coordinate training activities and collaborate with the Learning & Development team to identify and address capability-building needs.
• Manage airport credential applications and access requirements for employees and visitors.
• Support workforce planning activities, including staff roster preparation and operational HR administration.
• Promote a customer-focused HR service that enhances employee experience and operational effectiveness.

Skills

HR knowledge

Employee relations

Stakeholder management

Communication skills

Education

Bachelor's degree in HR or related field

Job description

Avolta is seeking an Operations HR Manager to drive human resources initiatives across airport locations. You will partner with Retail Operations leaders to deliver guidance on people matters, ensure compliance with local labor laws, and implement HR strategies that support business goals.

The role requires at least 3 years in HR, strong knowledge of labor legislation, and fluency in Spanish and English. You will liaise with unions, coordinate training, and contribute to workforce planning and