Senior People Technology Analyst

Avolta; Madrid; On-site; EUR 65,000 - 90,000; Full time

Job summary

Avolta in Madrid is seeking a Senior People Technology Analyst to ensure Nexus (SAP SuccessFactors) processes are correctly designed, governed, and enabled across the employee lifecycle. This role acts as a senior HR expert, translating People policies and labor-law requirements into scalable system solutions and collaborates with People, IT, Payroll, and Finance.

You will own the People data model, ensure GDPR compliance, define KPIs, and support global operations.

Qualifications

• 5+ years in HR, People Operations, or People Technology.
• Strong understanding of end-to-end HR processes and lifecycle.
• Hands-on experience with SAP SuccessFactors or similar HR systems.
• Experience in global, multi-country environments.
• Ability to translate complex People requirements into clear system designs.
• Strong analytical, documentation, and stakeholder management skills.
• Fluent English is mandatory.

Responsibilities

• Acts as a functional HR SME for Nexus/SAP SF, covering hire-to-retire.
• Designs and defines global People processes balancing standards with local needs.
• Translates HR policies and compliance needs into functional designs.
• Leads functional analysis and creates FRDs, AS-IS/TO-BE, SOPs, RACI.
• Owns and protects the People data model and job architecture.
• Ensures GDPR compliance and strong data governance.
• Partners with Payroll and Finance for accurate integrations.
• Defines functional reporting and People KPIs for decision support.
• Advises stakeholders and challenges risky requests for compliance.
• Supports change, adoption, and knowledge sharing in People Technology.

Skills

HR domain knowledge

Global HR processes

Documentation skills

Stakeholder management

Change management

Tools

SAP SuccessFactors

Job description

WHO WE ARE

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that's shaping the future of travel - together.

PURPOSE OF THE ROLE

The People Technology Analyst ensures that Avolta's People processes are correctly designed, governed, and enabled through Nexus (SAP SuccessFactors). This role acts as a senior functional HR expert, translating People policies, labour-law requirements, and operational needs into scalable system solutions. It safeguards process integrity, data quality, and compliance across the end-to-end employee lifecycle. The role partners closely with People, IT, Payroll, and Finance to enable consistent global People operations. It is a key contributor to Avolta's global People Technology transformation.

KEY RESPONSIBILITIES

• Acts as a functional HR subject-matter expert for Nexus, covering hire-to-retire processes
• Designs and defines global People processes, balancing global standards with local requirements
• Translates HR policies, compliance needs, and operational realities into functional system design
• Leads functional analysis and produces high-quality documentation (FRDs, AS-IS / TO-BE processes, SOPs, RACI)
• Owns and protects the People data model (employee data, job architecture, position management, org structures)
• Ensures data quality, GDPR compliance, and strong People data governance
• Partners with Payroll and Finance to ensure accurate integrations and downstream process reliability
• Defines functional reporting and People KPIs to support decision-making
• Acts as a trusted advisor to stakeholders, challenging requests that risk compliance, data integrity, or sustainability
• Supports change, adoption, continuous improvement, and knowledge sharing within People Technology

WHAT WE ARE LOOKING FOR

• 5+ years of experience in HR, People Operations, or People Technology, with hands-on experience within an HR function
• Strong functional understanding of end-to-end HR processes and the employee lifecycle
• Hands-on experience with SAP SuccessFactors or similar enterprise HR systems
• Experience working in global, multi-country environments
• Ability to translate complex People requirements into clear, sustainable system solutions
• Strong analytical, documentation, and stakeholder management skills
• Comfortable influencing without authority and operating in complex environments
• Fluent English is mandatory

Senior People Technology Analyst • Madrid, Kingdom Of Spain, ES