German-Speaking SMB Account Manager (Hybrid)

Teleperformance; Barcelona; Hybrid; EUR 24,000 - 29,000; Full time

Benefits offered by this job

Bonus up to 4,290€

Referral program up to 2,000€

Job summary

Teleperformance in Barcelona, Spain is seeking an Account Manager for Sales Ads Direct to manage a portfolio of SMB clients and drive their digital advertising strategy.

You will build trusted relationships, identify upsell opportunities, and deliver data-driven insights while meeting revenue and retention targets. This hybrid role offers continuous training and career growth in a fast-paced environment.

Qualifications

• 18+ months of sales/account management or client-facing experience.
• Demonstrated ability to create and present digital advertising strategies for SMBs.
• BA/BS degree preferred or equivalent career progression.

Responsibilities

• Manage a portfolio of SMB clients advertising on our platform as their primary contact.
• Develop understanding of client goals and deliver tailored advertising strategies.
• Identify upsell/cross-sell opportunities within existing portfolio to drive revenue growth.
• Conduct regular client meetings to review performance and optimize campaigns.
• Meet or exceed revenue and retention targets through data-driven insights.
• Build long-term relationships ensuring client satisfaction and continued investment.
• Provide excellent customer service and timely issue resolution.
• Maintain accurate client data in Salesforce (accounts, opportunities, forecasts).
• Adapt to evolving client needs and platform updates.

Skills

German (C2)

English (C1)

Sales experience

Account management

Client relationship management

CRM (Salesforce)

Digital advertising knowledge

Communication skills

Education

Bachelor's degree

Tools

Salesforce

Job description

Teleperformance in Barcelona, Spain is seeking an Account Manager for Sales Ads Direct to manage a portfolio of SMB clients and drive their digital advertising strategy.

You will build trusted relationships, identify upsell opportunities, and deliver data-driven insights while meeting revenue and retention targets. This hybrid role offers continuous training and career growth in a fast-paced environment.