German-Speaking Customer Support & Sales Advisor — Sofia

Boeva Tech; Barcelona; Presencial; EUR 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Airbnb accommodation

Flight ticket reimbursement

Meal vouchers

Private health insurance

Multisport card

Paid professional training

Continuous learning & development

International team

Long-term career development

Modern office facilities

Descripción de la vacante

Swiss Telecom in Sofia, Bulgaria, seeks German-speaking Customer Support Advisors for a full-time, on-site role with international exposure. You will handle calls, resolve issues, and spot sales opportunities while delivering exceptional service in a fast-paced environment.

Base salary €1,636.14 gross per month plus a Billing Skills Bonus €102.25, plus training, health insurance, multisport card, meal vouchers, relocation support, and ongoing development; hybrid remote options after training may

Formación

• Fluent German (C1-C2 level).
• Good communication and interpersonal skills.
• Customer-focused mindset.
• Problem-solving abilities.
• Sales-oriented attitude is a strong advantage.
• Ability to work in a fast-paced environment.
• Motivation to build an international career.

Responsabilidades

• Handle incoming customer calls professionally and efficiently
• Assist customers with administrative, billing, and product-related inquiries
• Troubleshoot and resolve customer issues
• Update and maintain customer records within internal systems
• Escalate complex cases to specialized departments when necessary
• Identify relevant sales opportunities and promote suitable solutions
• Deliver an outstanding customer experience on every interaction

Conocimientos

German language (C1-C2)

Descripción del empleo

Swiss Telecom in Sofia, Bulgaria, seeks German-speaking Customer Support Advisors for a full-time, on-site role with international exposure. You will handle calls, resolve issues, and spot sales opportunities while delivering exceptional service in a fast-paced environment.

Base salary €1,636.14 gross per month plus a Billing Skills Bonus €102.25, plus training, health insurance, multisport card, meal vouchers, relocation support, and ongoing development; hybrid remote options after training may