German-Speaking Customer Support – Barcelona On-site

SumUp; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€2,000 annual learning & development budget

Meal vouchers

30-day sabbatical after three years

Referral bonuses

Descripción de la vacante

SumUp is seeking a Customer Support Agent for the German market to join their vibrant Barcelona HQ. In this role, you will be the first point of contact for German merchants, offering support with empathy and a problem-solving mindset.

The ideal candidate is fluent in German and English, possesses strong communication skills, and is eager to learn. Benefits include a generous learning budget and a culture that celebrates diversity. Join us in shaping the future of fintech!

Formación

• Strong communication skills in both German and English.
• Passionate about helping people and solving problems.
• Curious and eager to learn new tools and trends.

Responsabilidades

• Be the first point of contact for German merchants.
• Manage customer requests through calls, emails, and chats.
• Deliver a best-in-class customer experience.

Conocimientos

Fluent in German

Fluent in English (C1 or above)

Problem-solving mindset

Ability to work in a fast-paced environment

Descripción del empleo

SumUp is seeking a Customer Support Agent for the German market to join their vibrant Barcelona HQ. In this role, you will be the first point of contact for German merchants, offering support with empathy and a problem-solving mindset.

The ideal candidate is fluent in German and English, possesses strong communication skills, and is eager to learn. Benefits include a generous learning budget and a culture that celebrates diversity. Join us in shaping the future of fintech!