German-Speaking Customer Service Pro – Asturias

Axalta; Asturias; On-site; EUR 26,000 - 38,000; Full time

Job summary

Axalta is recruiting a German Speaking Customer Service Representative for its Asturias, Spain facility. The role focuses on receiving and processing customer orders and providing service information to customers, including complex and export orders, to ensure high customer satisfaction.

You will act as the primary contact for customers, manage inquiries, and liaise with internal teams to ensure timely deliveries and accurate order data.

Qualifications

• 2+ years in a customer-oriented role.
• Bachelor's degree or equivalent experience.
• Fluent in German and English; French is a plus.

Responsibilities

• Serve as primary point of contact for external customers and handle inquiries.
• Process regular and complex orders, including export orders, and notify on delays.
• Resolve complaints and returns following the company policies and invoicing issues.

Skills

German fluency

English fluency

Problem solving

Communication

Multitasking

Organization

Active listening

Customer focus

Education

Bachelor's degree

Tools

Word

Excel

SAP

Job description

Axalta is recruiting a German Speaking Customer Service Representative for its Asturias, Spain facility. The role focuses on receiving and processing customer orders and providing service information to customers, including complex and export orders, to ensure high customer satisfaction.

You will act as the primary contact for customers, manage inquiries, and liaise with internal teams to ensure timely deliveries and accurate order data.