German Customer Service & Sales Specialist - Hybrid

Foundever; Sevilla; Presencial; EUR 19.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus €1,500

Permanent contract

Hybrid work model after onboarding

39 hours per week

On-site training in Málaga

Descripción de la vacante

Foundever in Málaga seeks German-speaking customer service professionals with a sales focus to join a diverse, multicultural team. You will handle reservations, upsell upgrades, and respond to inquiries via phone, email and other channels.

The role requires native/bilingual German and at least C1 English, hospitality or tourism background is a plus, and you must be based in Málaga or willing to relocate. The position offers a permanent contract, on-site training, and a hybrid work model after

Formación

• Native or bilingual German and C1 level of English (minimum).
• Previous experience in customer service and sales.
• Hospitality or tourism background is a plus.
• Based in Málaga or willing to relocate.
• Strong communication and customer-oriented mindset.

Responsabilidades

• Deliver high-quality customer service to German-speaking clients.
• Manage reservation requests and promote upgrade opportunities.
• Handle customer interactions via phone, email, and other channels.
• Contribute to a positive customer experience while achieving sales targets.

Conocimientos

German language

Customer service

Sales experience

Reservation upgrades

Communication skills

Descripción del empleo

Foundever in Málaga seeks German-speaking customer service professionals with a sales focus to join a diverse, multicultural team. You will handle reservations, upsell upgrades, and respond to inquiries via phone, email and other channels.

The role requires native/bilingual German and at least C1 English, hospitality or tourism background is a plus, and you must be based in Málaga or willing to relocate. The position offers a permanent contract, on-site training, and a hybrid work model after