German-Speaking Reservations Agent

Foundever; España; Presencial; EUR 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

On-site training

Career development opportunities

Descripción de la vacante

Foundever in Málaga is hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand. You will handle reservations, assist with bookings and inquiries, and deliver high-quality service in a multicultural environment.

This permanent full-time role offers a 39-hour week, rotating shifts, on-site training, and a competitive package including €21,500 gross annual salary plus a €1,500 sign-on bonus. Start ASAP.

Formación

• German language proficiency at native or C2 level.
• English proficiency at an advanced level.
• Strong communication and interpersonal skills.
• Customer-focused and solution-oriented mindset.
• Residence in Málaga or nearby preferred.

Responsabilidades

• Handle inbound reservation calls in German.
• Support customers with bookings, changes, and travel-related inquiries.
• Deliver high-quality customer service with a sales-oriented approach.
• Create smooth and positive guest experiences throughout every interaction.

Conocimientos

German fluency (Native/C2 level)

English (Advanced)

Communication skills

Interpersonal skills

Customer-focused mindset

Sales exposure beneficial

Descripción del empleo

Looking to build your career in the tourism and hospitality industry while using your language skills every day?

At Foundever™, we are hiring German-speaking Customer Service & Reservations Advisors to support a leading international hotel brand.

If you are passionate about customer experience, enjoy working in a multicultural environment, and are ready to grow professionally in Málaga, we would love to hear from you.

What You’ll Do

• Handle inbound reservation calls in German
• Support customers with bookings, changes, and travel-related inquiries
• Deliver high-quality customer service with a sales-oriented approach
• Create smooth and positive guest experiences throughout every interaction

What We’re Looking For

• Native or C2 level of German
• Advanced English
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented mindset
• Previous experience in customer service, sales, hospitality, or tourism is a plus
• Residency in Málaga or nearby areas preferred

What We Offer

• Permanent full-time contract
• 39h/week schedule
• Rotating shifts Monday to Sunday
• €21,500 gross annual salary
• €1,500 sign-on bonus
• Paid on-site training
• Career development opportunities within an international environment
• Modern offices located in Málaga city center

Start date: ASAP

Why Foundever™?

We invest in your professional growth and wellbeing through our “Wellbeing 360°” program:

Move Well | Eat Well | Live Well | Do Well

At Foundever™, employee experience is at the heart of everything we do. Join a collaborative and diverse workplace where your development and success matter.

Foundever™ is an equal opportunity employer committed to diversity and inclusion. We foster a respectful, discrimination-free workplace and encourage blind CV applications.