French Speaking Search Engine Customer Expert - Work In Athens, Greece

Mercier Consultancy Group; España; Presencial; EUR 29.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Health insurance

13th/14th salary

Performance bonus

Paid training

Descripción de la vacante

Mercier Consultancy Group is seeking a French-speaking Search Engine Customer Expert to support users of a leading global search engine platform from our Athens office in Greece. The role requires relocation to Greece and offers comprehensive relocation support, paid training, and a competitive monthly salary.

You will join a dynamic IT-focused team, providing high-level customer care, solving complex technical queries, and contributing to ongoing platform improvements while enjoying a premium

Formación

• French native or fluent (spoken and written) mandatory
• EU passport or valid work permit for Greece
• Willingness to relocate to Athens
• Experience in IT support or customer care is advantageous
• Excellent communication and problem-solving mindset

Responsabilidades

• Deliver exceptional customer support to users of a leading global search engine platform in IT ecosystem.
• Analyze complex technical queries and provide efficient solutions.
• Maintain high service quality and performance metrics.
• Collaborate with internal technical teams to troubleshoot and escalate issues.
• Participate in continuous training to stay ahead of evolving search engine technologies and algorithms.
• Ensure precise data documentation and follow established protocols for customer communications.
• Contribute to a high-performing, multicultural office environment in Athens.

Conocimientos

French fluency

IT support

Customer care

Communication skills

Relocation willingness

Descripción del empleo

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with top-tier organizations within the global Information Technology sector. As a leader in European BPO staffing, we pride ourselves on delivering bespoke career solutions that foster long-term professional growth and operational excellence.

Job Overview

We are currently seeking a dynamic professional for a French Speaking Search Engine Customer Expert position in Greece. This critical role within the Information Technology industry offers a unique opportunity to provide high-level support for global search engine platforms while enjoying a premium lifestyle in the heart of the Mediterranean.

Key Responsibilities and Requirements

• Deliver exceptional customer support to users of a leading global search engine platform within the IT ecosystem.

• Analyze complex technical queries, providing efficient solutions to enhance the overall user experience.

• Maintain high levels of service quality and performance metrics consistent with Information Technology industry standards.

• Collaborate with internal technical teams to troubleshoot and escalated platform-specific issues.

• Participate in continuous training to stay ahead of evolving search engine technologies and algorithmic updates.

• Ensure precise data documentation and follow established protocols for all customer-facing communications.

• Contribute to a high-performing, innovative, and multicultural work environment in our modern office in Athens.

• Native or fluent French (spoken and written) is mandatory for this role.

• A strong interest in the Information Technology industry and search engine functionality.

• Valid EU passport or a valid work permit for Greece.

• Excellent communication skills and a professional, problem-solving mindset.

• Ability to relocate to Athens for this exciting French Speaking Search Engine Customer Expert position in Greece.

• Previous experience in IT support or customer care is considered a significant advantage.
  What We Offer

• Competitive Monthly Salary

• 2 Extra Salaries Per Year (13th and 14th salary)

• Monthly Performance Bonus

• Fully Paid Training on the latest IT tools and search engine software

• Fully Paid Relocation Package (flight, transfer, and hotel accommodation)

• Comprehensive Health Insurance coverage

• Exciting career growth opportunities among the best French-speaking jobs in Europe.

• And Much More…
  Life in Greece

Embarking on a career in Greece

Embarking on a career in Greece offers a perfect balance of professional development and an extraordinary quality of life. As one of the most sought-after destinations for international talent, Greece provides a vibrant culture, legendary history, and a year-round Mediterranean climate that makes daily life feel like a continuous holiday. Finding one of our premier French-speaking jobs means you will experience the warmth of the local culture and the beauty of the Athenian landscape.

Our full relocation package removes all barriers to entry, ensuring your move to Greece is seamless and comfortable. Whether you are savoring world‑class cuisine, exploring the historic ruins, or enjoying the lively nightlife of Athens, Greece serves as the ideal backdrop for a successful career. Join a thriving community of expats and locals alike, and discover why so many professionals choose to build their futures in beautiful Greece.