Forward Deployment Engineer (italian & spanish speaking)

fonio.ai; Barcelona; Presencial; EUR 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation to Vienna for onboarding

Descripción de la vacante

fonio.ai is hiring a Forward Deployment Engineer to serve the Spanish and Italian markets. You will join at the intersection of product and customer setups, translating requirements into robust live deployments including integrations, automations and ongoing optimization.

The role is Barcelona-based, requires native or near-native Spanish and Italian, and English fluency. You will collaborate with Product/Engineering and Go-to-Market to ensure fast, stable deployments.

Formación

• Solid coding skills with ability to implement independently.
• Strong understanding of AI systems and LLM prompting and tool use.
• Ability to map complex processes into robust, testable flows.
• Experience with APIs, webhooks, auth and common integration patterns.
• Cloud fundamentals and observability concepts.
• Pragmatic approach: ship fast, ensure stability, iterate.
• Knowledge of GDPR considerations for integrations.

Responsabilidades

• Capture customer requirements and translate to implementable plans.
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails.
• Implement integrations with APIs, webhooks, CRM, calendars, ticketing, etc.
• Develop smaller features and glue code mapping customer cases.
• Debug in production: calls, flows, edge cases, fast fixes.
• Create reusable deployment templates and playbooks for scale.
• Provide product feedback with prioritized gaps and needs.

Conocimientos

Solid coding skills

AI systems & LLMs

Workflow thinking

APIs & webhooks

Cloud fundamentals

Pragmatic working style

Voice/Telephony

n8n

TypeScript

Python

SQL

Monitoring/Tracing

GDPR

Spanish & Italian (native)

English fluent

Descripción del empleo

We build AI phone assistants for small and medium-sized businesses – so they never miss a call again and can focus on what matters most.

Our AI answers every call automatically. But voice is just the beginning. Our vision is to build the first fully automated CRM system in the world.

8,000+ customers. >€5M ARR. ~30% monthly growth. Target by EOY: €30M.

We live ownership. You own your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio, you'll build alongside the smartest and most ambitious people around.

Apply now and become part of one of Europe's most insane growth stories!

Your Role

As a Forward Deployment Engineer for our Spanish and Italian markets, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers – including integrations, automations, and ongoing optimization.

You work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across both the Spanish and Italian markets. This is a Barcelona-based role, ideally suited to someone who can operate natively in both Spanish and Italian.

What you'll do

• Capture customer requirements and translate them into concrete implementation plans
• Build and roll out fonio setups in production: workflows, logic, prompts, guardrails
• Implement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)
• Develop smaller features and glue code to cleanly map customer cases
• Debug under production conditions: calls, flows, edge cases, fast fixes
• Build reusable templates and deployment playbooks to make setups scalable
• Deliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete

Who we're looking for

• Solid coding skills: you can implement independently, not just configure
• Strong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes)
• Workflow thinking: translate complex processes into robust, testable flows
• Experience with APIs, webhooks, auth, and common integration patterns
• Cloud fundamentals: deployments, observability, debugging in production
• Highly pragmatic working style: ship fast, make it stable, iterate
• Bonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR
• Spanish and Italian at native or near-native level & English fluent

What we offer

• Competitive salary: €65,000–€95,000 per year
• Barcelona-based role, with relocation to Vienna for onboarding; we also have one of the coolest offices in Vienna's 7th district (lunch & dinner included)
• 100% Focus Time (no regular meetings)
• Unlimited budget when the ROI is right
• Extreme speed (we ship almost daily)
• Thousands of enthusiastic customers building the product together with us

Hiring Process

• 15 min intro
• 30 min deep dive with CTO & Co-Founder Matthias
• 90 min technical interview with case study / live coding
• 20 min culture fit with both founders