First Party Collector-2

PPG Industries; Rubí; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Zusammenfassung

PPG Industries in Rubí, Spain is seeking a First Party Collector to join our global finance team. You will support collection activities for customers in the United States and Canada, ensuring timely recovery of receivables and maintaining accurate records.

The role follows an onsite model with North America market hours (14:00–23:00 CET), Monday through Friday. You'll review accounts, contact customers by phone and email, and build positive relationships while meeting monthly targets.

Qualifikationen

• Native English speaker.
• Bachelor’s degree in Finance, Accounting, or Business-related field.
• 1–2 years of experience in collections or customer service.
• Strong communication, problem-solving, and analytical skills.
• Effective business writing and professional communication.
• Detail-oriented and organized.
• Experience with ERP systems (SAP or Oracle preferred).

Aufgaben

• Review open accounts and initiate collection efforts
• Conduct outbound calls and emails to recover overdue payments
• Meet monthly call and notation targets
• Process payments and update records accurately
• Maintain organized and up-to-date collection files
• Follow up on payment arrangements using the treatment schedule
• Build and maintain positive relationships with customers

Kenntnisse

Native English speaker

Strong communication

Problem-solving

Analytical skills

Effective written communication

Detail-oriented

Ausbildung

Bachelor’s degree in Finance/Accounting/Business

Tools

SAP

Oracle

Jobbeschreibung

Job Mission

As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG’s financial performance. This role is based in Rubí, Spain, and follows an onsite model, The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday.

Key Responsibilities

• Review open accounts and initiate collection efforts
• Conduct outbound calls and emails to recover overdue payments
• Meet monthly call and notation targets
• Process payments and update records accurately
• Maintain organized and up-to-date collection files
• Follow up on payment arrangements using the treatment schedule
• Build and maintain positive relationships with customers

Requirements

• Native English speaker
• Bachelor’s degree in Finance, Accounting, or Business-related field
• 1–2 years of experience in collections or customer service
• Strong communication, problem-solving, and analytical skills
• Effective business writing and professional communication
• Detail-oriented and organized
• Experience with ERP systems (SAP or Oracle preferred)

How we work:

At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD ®

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more, visit www.ppg.com and follow @PPG onX.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, movefastanddon’tstop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellentoperators

Productive. Collaborative. Accountable. No matter our role, weidentifyproblems, takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontline,the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace newtechnologiesand leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPGprovidesequal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, genderidentityor expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan documents.Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process,so that we can do better today than yesterday.