Field Support Technician

Beewise; España; Presencial; EUR 25.000 - 38.000; Jornada completa

Descripción de la vacante

Beewise is seeking a Field Support Technician in Spain to join the Operations team. You will manage tracking and solving technical errors, test equipment, perform field repairs, and conduct site inspections while engaging with customers and stakeholders.

The role requires hands-on field work, problem-solving ability, and availability for flexible hours including overtime. You will interact with Beewise devices in real-world environments and support cross-functional teams.

Formación

• Experience in technical oriented positions such as technician or field support specialist.
• Basic computer applications skills required.
• Ability to solve problems independently.
• Willingness to work with bees and in field/outdoor conditions.
• Flexible schedule including overtime on non-routine hours.
• Excellent communication and service orientation.

Responsabilidades

• Solve technical errors and maintain Beewise devices in the field.
• Implement ECOs and mechanical changes in deployed systems.
• Support development processes.
• Provide remote Tier 1 technical support.

Conocimientos

Field support experience

Basic computer skills

Problem solving

Flexible schedule

Beekeeping/bees environment

Outdoor field work

Customer service

Descripción del empleo

Reporting line: Support Manager

Scope: Full-time

Location: Spain

We are looking for a Field Support Technician to join our team and be part of Beewise Operations group. As part of our team, you will be responsible for managing tracking and solving of technical errors, testing equipment, handling repairs at the field, conducting site inspections, engaging with customers and more.

Responsibilities

• Solving technical errors and maintaining Beewise devices in the field.
• Implement ECOs and mechanical changes in the systems deployed in the field.
• Supporting development processes.
• Remote technical support - Tier 1 support level.

Requirements

• Experience in technical oriented positions such: technician, field support specialist etc.
• Basic computer applications skills - Mandatory.
• Ability to solve problems independently.
• Availability during non-routine hours - flexible schedule and willing to work overtime when required.
• Willingness to work with bees (wearing a beekeeping suit when needed).
• Willing to work non-standard working hours.
• Ability to work in field settings and outdoors.
• Service oriented and excellent communication skills.

An advantage:

• Manufacturing background (Mechanical assemblies, wiring etc.)
• Maintenance and integration of mechanical / electronic / robotic systems.